Can’t contact a creditor

sourcrates

Adding a default so late is totally unacceptable, and you should make a complaint and have it backdated.

potentialhousebuyer

I raised a dispute with the CRA this afternoon and it didn’t really let me explain anything, so should I send a follow up email? 

I’ll try a complaint to Vodafone too again but if they want proof of name change should I send a copy of my change of name deed? 

Nasqueron

potentialhousebuyer said:

I raised a dispute with the CRA this afternoon and it didn’t really let me explain anything, so should I send a follow up email? 

I’ll try a complaint to Vodafone too again but if they want proof of name change should I send a copy of my change of name deed? 

If they want proof of ID then yes, you need to supply it

Complain and quote the ICO guidelines of default after 2-3 missed contractual payments - though note that this isn't mandatory and a lender who is being difficult doesn't have to change them

potentialhousebuyer

Thanks to everyone who has replied. 

I will of course look at those ICO guidelines. 

I spoke with the national debt line this morning too and they have been invaluable. 

potentialhousebuyer

Thought I’d post an update. The CRA who had it listed, as I checked all 3, have agreed with my dispute and said they will remove it.