DCBL Letter after CCJ Ordered!

ZigZagPixel

Managed to find all the correspondence received: 

1) Date of initial claim / “Parking Charge Notice” from Parking Eye: July 2023. £100; £60 if payed in 14days.

Dated 5 days after the incident. Shows entering and leaving car park with +30mins overstay. On the reverse under the "Parking Charge Information" it mentions this in wording with info about signage etc.

2) 2nd letter received from Parking Eye: Aug 2023. £100

3) 3rd letter received from Court “Judgment for Claimant”: Oct 2023. £227

4) 4th letter received, from DCBL: Dec 2023. £297

Seems like between letter 2 & 3 there is a “Claim form” letter missing which I definitely have not received.

Will contact CNBC Monday morning to find out where the Claim Form was sent, date of claim and the 'POC'.
Im anticipating they will say the same address; nevertheless as advised I will ask them to email me whilst on the phone.

If any of the above is incorrect, please let me know. Much appreciated thus far!

Coupon-mad

What was letter 2? Liability notice? LBCCC?

ZigZagPixel

Coupon-mad said:

What was letter 2? Liability notice? LBCCC?

Looks like a follow up from Parking Eye:

Coupon-mad

That's a Liability Notice, dated August.

So the LBCCC must have been dated early September and the claim form early October.

KeithP

ZigZagPixel said:

Will contact CNBC Monday morning to find out where the Claim Form was sent, date of claim and the 'POC'.

Im anticipating they will say the same address; nevertheless as advised I will ask them to email me whilst on the phone.

Did you get what you wanted from the CNBC?

ZigZagPixel

KeithP said:

ZigZagPixel said:

Will contact CNBC Monday morning to find out where the Claim Form was sent, date of claim and the 'POC'.

Im anticipating they will say the same address; nevertheless as advised I will ask them to email me whilst on the phone.

Did you get what you wanted from the CNBC?

Apologies, been a hectic day, have been trying a get moment to post this.

Ok so I managed to get through to CNBC this morning. As you said, they can take a while to answer! Almost put down the phone after 1hr 20mins of holding but then I remembered your words to not give in!

Here’s what I got: 

Date of PCN : July 2023

Date of Claim: Oct 2023

Particulars of claim: CLAIM FOR MONIES OUTSTANDING FROM THE     DEFENDANT IN RELATION TO A PARKING CHARGE (REFERENCE ********) ISSUED ON    __/07/2023.

THE SIGNAGE CLEARLY DISPLAYED THROUGHOUT ******** "The named CarPark" ************************ STATES THAT THIS IS PRIVATE  LAND, MANAGED BY PARKINGEYE LTD, AND THAT IT IS SUBJECT TO TERMS AND CONDITIONS, INCLUDINGA MAX STAY PERIOD, BY WHICH THOSE WHO PARK   AGREE TO BE BOUND (THE CONTRACT).         PARKINGEYE'S ANPR SYSTEM CAPTURED VEHICLE ******** ENTERING AND LEAVING THE SITE ON __/07/2023, AND OVERSTAYING THE MAX STAY PERIOD. PURSUANT TO SCH 4 OF THE PROTECTION  OF FREEDOMS ACT 2012, NOTICE HAS BEEN GIVEN  TO THE REGISTERED KEEPER, MAKING THEM LIABLE FOR THE PARKING CHARGE PAYABLE UPON BREACH.

Coupon-mad

Ok and were you away?

You need to put together the N244 and WS bundle of evidence.

ZigZagPixel

Coupon-mad said:

Ok and were you away?

You need to put together the N244 and WS bundle of evidence.

CNBC said I had 19 days to respond to the Claim Form (14days + 5days for postage leniency). I was away for 5 of those days (last 5days).

But as mentioned before, I never received the claim form.

The clerk @ CNBC said the Claim form would’ve been sent to the same address as the other letters and was sent 2nd class standard (not signed for or recorded delivery).

I don’t know if I have enough evidence to support my case but will start sorting out N244 & WS nevertheless.

If there’s anything in the above that will be of good use, please let me know. 

Not_A_Hope

The clerk @ CNBC said the Claim form would’ve been sent to the same address as the other letters

That sounds like an assumption. Did you ask for or are they sending you a copy of the claim form

Coupon-mad

They are surely not sending claims SECOND class?! Are you absolutely sure she said that?

Firstly you could get the retail park to urgently 'lean on' ParkingEye this week and see if they will accept £60 to consent to set aside this CCJ.  If they will consent then the court fee is £108 and it's much quicker.

Look up the retail park or drive there tomorrow morning and find the agent's contact details on the entrance plinth as you enter the land.  Ring the site agents up and pour your heart out.  Ask them to step in as you now have a credit-ruining CCJ for shopping there, are they proud?!

If it's a single supermarket go in and ask to speak to the manager. Same request.