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Think I’ve been scammed

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  • daisymeg said:
    I placed an order with Mountain Warehouse, well so I thought. It’s turns out it’s a company called leggingsoutlet. I think I’ve been scammed. I don’t have any details for the company and I forgot to take a screenshot of the order. I contacted the credit card company 2 days later as the payment was pending. I was informed that they couldn’t stop a pending transaction and I would have to wait 30 days to see if it the order turns up. 

    Is this correct? I did tell them I believe it to be a scam. Feel so stupid 😞
    Hi

    You're not the only one; they've done the same to me, only I kept the screenshot of the order.  I emailed them after two weeks asking for a refund & they said to give it time as their air shipping can be slow.  It's now been over a month & I've raised a dispute with my bank.  I shouldn't have fallen for it, but I'd had a glass of wine & was tired and not thinking straight.  The website address is phoney too, and the 'tracking' number they sent me is also fake.

    Good luck resolving it.


  • As you can see, it looks pretty good, but I was tired & didn't double check the web address.  It was also the same firm, leggings outlet, who charged the money.  I saw it on an advert on SM too, thinking it was a Mountain Warehouse clearance.
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    there was an article about it a few weeks ago here that makes interesting reading and should give you some things to consider in future to stay safe
    https://malwaretips.com/blogs/mountainwarehouse-outletuk-co/
  • born_again
    born_again Posts: 20,422 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Social media & any well know retailer which has a address with "outlet" is going to be fake.

    As these retailers have their own section for Warehouse Clearance on the main site.

    https://www.mountainwarehouse.com/clearance/
    Life in the slow lane
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