Sky Broadband - price hikes and service

gypsymoth

Had a call from my tv provider sky offering 500mb speeds (Ultrafast+) for £31 - 18 month contract. 

I'm giving it some thought but wondered if anyone had an opinion on their service quality

Also though... they are very opaque about in-contract price hikes. The discount I got remains the same but 'prices may go up'. Sure, but they couldn't explain if that was standard annual RPI+3.9% increases, or an occasional price hike (like Sky did last year).

Any views appreciated

JSmithy45AD

gypsymoth said:

Had a call from my tv provider sky offering 500mb speeds (Ultrafast+) for £31 - 18 month contract. 

I'm giving it some thought but wondered if anyone had an opinion on their service quality

Also though... they are very opaque about in-contract price hikes. The discount I got remains the same but 'prices may go up'. Sure, but they couldn't explain if that was standard annual RPI+3.9% increases, or an occasional price hike (like Sky did last year).

Any views appreciated

Service quality is the same as all that use the Open Reach network, it either works or it doesn't generally speaking.

I have the 150Mbps service and it never varies from full speed. They did raise the price around 8% last April but there's no indication yet (I'd be surprised if not) but they pretty much all include this nowadays although it is getting looked at I think. Customer service has always been good for me.