LBCCC from parkingeye

Coupon-mad

hinrichard said:

Thanks Coupon-mad, I have emailed enforcement@email today and reference the newbie thread:

The alleged debt is disputed and any court proceedings will be vigorously defended.

I am sourcing and seeking independent debt advice and as such, I formally request that this matter be put on hold for an additional 30 days, in accordance with the Pre-Action Protocol for Debt Claims 2017 ('the PAP').

I also mention that the postal address used in 2023 will no longer be valid for service in 2024 as I will be permanently moving this month and will confirm the address once known.

I also email and forwarded the pricvacy@email of the above, sending a rectification notice for them to erase my old data and update with my address once known.

Thank you for your advice, anything else I should do for the meanwhile?

I think that's great,  They are on notice that the address is not good for service so that scuppers them for a month or more, then you can hit them in February with a non-UK permanent address and maybe something to evidence your status abroad (work or study contract?).  This will make it damn hard for them.

Le_Kirk

The two I had were info@parkingeye.co.uk and enforcement@parkingeye.co.uk.  Seems they do not have a Data Protection Officer (thought they had to have one, maybe a complaint to ICO) and you have to send them a letter - how quaint and old-fashioned!

GrannyKate

Their current registration certificate (expires March 2024) with the Information Commissioner gives

c/o ParkingEye Limited

40 Eaton Avenue

Buckshaw Village

Chorley

Lancashire, PR7 7NA

Email: dpo@parkingeye.co.uk

Telephone: 0161 828 1849

The requirements re having a DPO may be changed in the new Data Protection and Digital Information Bill but that is not law yet.

Current guidance https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/accountability-and-governance/guide-to-accountability-and-governance/accountability-and-governance/data-protection-officers/#ib4

Anyone looking for a UK DPO can just search the following https://ico.org.uk/ESDWebPages/Search

hinrichard

I have sent an email to privacy@ parkingeye.co.uk and they have replied acknowledging the rectification request, signing off as the Parkingeye Privacy Team. Maybe I should email the dpo email address later

Coupon-mad

hinrichard said:

I have sent an email to privacy@ parkingeye.co.uk and they have replied acknowledging the rectification request, signing off as the Parkingeye Privacy Team. Maybe I should email the dpo email address later

No that sounds like enough, except I would email enforcement@parkingeye.co.uk of course because it's that team who issues court claims.

hinrichard

enforcement@ replied that "We now require full payment of the outstanding sum of £120.00 within the next 14 days or
legal action will be taken." I thought according to the PAP we can put this on hold for another 30 days?

Le_Kirk

hinrichard said:

enforcement@ replied that "We now require full payment of the outstanding sum of £120.00 within the next 14 days or
legal action will be taken." I thought according to the PAP we can put this on hold for another 30 days?

Coupon-mad said:

Have you yet sent PE the reply that asks for a 30 day hold due to seeking debt advice?

Did you do this and explicitly require a 30-day hold in line with the Pre-action Protocol for Debt Claims?

hinrichard

Yes of course, the exact wording I used was refernced directly from the newbies thread:

The alleged debt is disputed and any court proceedings will be vigorously defended.

I am sourcing and seeking independent debt advice and as such, I formally request that this matter be put on hold for an additional 30 days, in accordance with the Pre-Action Protocol for Debt Claims 2017 ('the PAP').

hinrichard

My only worry is if they issue the claim and ignore my address change, I will need to travel back to defend this, tho I presume I can put the flights cost into my claim against them

KeithP

hinrichard said:

My only worry is if they issue the claim and ignore my address change, I will need to travel back to defend this, tho I presume I can put the flights cost into my claim against them

What? There will be no long distance travelling.
If they issue a Claim, then during the process any hearing will be assigned to a court of the Defendant's choice.