Buying a Used car from a Dealer

newbieni

Hi All,

I bought a second-hand car from a dealer towards the end of October/early November 2023. The car recently developed a rattle at the front and this morning a mechanic diagnosed it as a gearbox issue. The mechanic advised that I would still have cover from the dealer to have the issue repaired by them or for them to repair the issue themselves.  Is this correct and how should I approach the dealer?

Thanks in advance.

born_again

Pop back to dealer, say you have this issue & can they look at it.

All depends on just what the issue is & if dealer says it is down to wear & tear or a consumable part.

Can depend on age of car etc.
New car would not be a issue & high mileage old car can easily be pushed in above direction.

newbieni

The dealer is now denying that they're a dealer.

HillStreetBlues

newbieni said:

The dealer is now denying that they're a dealer.

What do you know about the "dealer" and how did you find the car?

newbieni

HillStreetBlues said:

newbieni said:

The dealer is now denying that they're a dealer.

What do you know about the "dealer" and how did you find the car?

The car was advertised online, I went to his business which was part glass company and part car dealership. He usually only has 1-2 cars at a time.

HillStreetBlues

Sounds like a dealer, so you want to gather evidence to prove it, so if more ads online or cars on their site take photos.
How did you pay?

newbieni

HillStreetBlues said:

Sounds like a dealer, so you want to gather evidence to prove it, so if more ads online or cars on their site take photos.
How did you pay?

Bank transfer into his account.

Aylesbury_Duck

newbieni said:

HillStreetBlues said:

Sounds like a dealer, so you want to gather evidence to prove it, so if more ads online or cars on their site take photos.
How did you pay?

Bank transfer into his account.

Ouch.  All of it?  Not even a deposit on credit card?

Gather that evidence.  He's clearly a dealer, and there are more expectations of him as a dealer than if this were a private sale.

HillStreetBlues

newbieni said:

HillStreetBlues said:

Sounds like a dealer, so you want to gather evidence to prove it, so if more ads online or cars on their site take photos.
How did you pay?

Bank transfer into his account.

The only route would be court action, but would need to show a judge he is a dealer as if not then you have no consumer rights.

As asked earlier what age/ mileage was the car as that depends on your rights if he is classed as a dealer.

 

newbieni

HillStreetBlues said:

newbieni said:

HillStreetBlues said:

Sounds like a dealer, so you want to gather evidence to prove it, so if more ads online or cars on their site take photos.
How did you pay?

Bank transfer into his account.

The only route would be court action, but would need to show a judge he is a dealer as if not then you have no consumer rights.

As asked earlier what age/ mileage was the car as that depends on your rights if he is classed as a dealer.

 

2011 with 70k on the clock.

TELLIT01

Try to contact Trading Standards to see if there have been any previous complaints/reports of him being a dealer and denying the fact.  Where did you see the advert?  Is it possible to check for previous sales ads from him?