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Please help! RE: Section 75

We've made a large purchase towards building a home, with the deposit on credit card (would all have been on credit card if we had enough of a limit)

The company has gone bust. The total was over £30,000. Martin Lewis's advices this means section 75 does not apply and to use a chargeback, we can't do that as the invoice was paid via BACS, can anyone advice please, worried sick!
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Comments

  • You could potentially try a chargeback for the amount put on the card.
  • You could potentially try a chargeback for the amount put on the card.
    Thanks for your reply, unfortunately it's a savings account not a card :( 
  • born_again
    born_again Posts: 19,567 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Well you can chargeback the deposit. Sadly the rest is a case of join the rest of the creditors.
    Life in the slow lane
  • eskbanker
    eskbanker Posts: 36,707 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hopefully an agreed staging of payments will mean that plenty of work has already been completed, i.e. you're not literally looking at a potential loss of £30K+?  Are there other companies able to step in to finish it off?
  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 4 January 2024 at 11:11PM
    You could potentially try a chargeback for the amount put on the card.
    Thanks for your reply, unfortunately it's a savings account not a card :( 

    You said you used a credit card for the deposit.

    Was that not true?
  • You could potentially try a chargeback for the amount put on the card.
    Thanks for your reply, unfortunately it's a savings account not a card :( 

    You said you used a credit card for the deposit.

    Was that not true?
    Yes that's true, that's for the £4k deposit. Not the rest of the balance.
  • eskbanker said:
    Hopefully an agreed staging of payments will mean that plenty of work has already been completed, i.e. you're not literally looking at a potential loss of £30K+?  Are there other companies able to step in to finish it off?
    It is a potential loss of that amount as it is for goods, not a service 😔
  • You could potentially try a chargeback for the amount put on the card.
    Thanks for your reply, unfortunately it's a savings account not a card :( 

    You said you used a credit card for the deposit.

    Was that not true?
    Yes that's true, that's for the £4k deposit. Not the rest of the balance.

    So that's your chargeback opportunity.
  • You could potentially try a chargeback for the amount put on the card.
    Thanks for your reply, unfortunately it's a savings account not a card :( 

    You said you used a credit card for the deposit.

    Was that not true?
    Yes that's true, that's for the £4k deposit. Not the rest of the balance.

    So that's your chargeback opportunity.

    That's great, but a very small amount of the total (only the deposit). :( 
  • Nebulous2
    Nebulous2 Posts: 5,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What kind of large purchase? 

    A single item over £30k, or individual items with different prices?

    What you bought and what your invoice says could make a difference. 
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