Do standard variable tarrifs have a cancelation fee?

PaulDesmond
PaulDesmond Posts: 182
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Hi. I am with Sainsburies energy and like most people have been on variable tarifs. I was told of a better deal as a fixed 12 month. I phoned them up and transfered to a fixed 12 month deal. They now want £63.80 fee from me. Need some help on this one. To the best of my knoledge standard variables can be canceled at any time and I can move to another provider if I wish.
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  • pramsay13
    pramsay13 Posts: 1,922
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    What are they saying it is for? 
    Could it be the closing balance based on your actual usage?
  • PaulDesmond
    PaulDesmond Posts: 182
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    No it not a closing balance. I am still with them and changing over to a fixed deal. I have always been in credit.
  • QrizB
    QrizB Posts: 13,665
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    What exactly does it say the charge is for on your bill?
    N. Hampshire, he/him. Octopus Go elec & Tracker gas / Shell BB / Lyca mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 30MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs.
  • MultiFuelBurner
    MultiFuelBurner Posts: 2,796
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    Is it likely your misunderstanding stems from this thread and money owed

    https://forums.moneysavingexpert.com/discussion/6456631/energy-billing-incorrect#latest

    And why haven't you left them if they are so bad?
    "I can lead you to the money saving well but cannot make you drink from it"

    As mum always said "don't respond to imbeciles just ignore them" wise words mum 
  • cardriver98
    cardriver98 Posts: 38
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    if you had a contract, nothing to do with SVC,  and you are ending it,  there is usually a fee.  not wise to FIX at moment. 
  • Swipe
    Swipe Posts: 5,016
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    Hi. I am with Sainsburies energy and like most people have been on variable tarifs. I was told of a better deal as a fixed 12 month. I phoned them up and transfered to a fixed 12 month deal. They now want £63.80 fee from me. Need some help on this one. To the best of my knoledge standard variables can be canceled at any time and I can move to another provider if I wish.
    Phone them up and challenge it. 
  • FreeBear
    FreeBear Posts: 14,267
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    if you had a contract, nothing to do with SVC,  and you are ending it,  there is usually a fee.  not wise to FIX at moment. 
    Looked up the Standard Variable Rate tariff from Sainsburys last night - There is no early termination fee. Only on their fixed tariffs is there such a fee (and it can be quite steep).

    Her courage will change the world.

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  • MeteredOut
    MeteredOut Posts: 1,124
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    edited 4 January at 10:26AM
    Specifically, which tariff are you on, as it is named on your bill?

    And what have they said this £63.80 fee is for?
  • molerat
    molerat Posts: 31,570
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    FreeBear said:
    if you had a contract, nothing to do with SVC,  and you are ending it,  there is usually a fee.  not wise to FIX at moment. 
    Looked up the Standard Variable Rate tariff from Sainsburys last night - There is no early termination fee. Only on their fixed tariffs is there such a fee (and it can be quite steep).

    And it most certainly will not be "£63.80"

  • QrizB
    QrizB Posts: 13,665
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    Swipe said:
    Hi. I am with Sainsburies energy and like most people have been on variable tarifs. I was told of a better deal as a fixed 12 month. I phoned them up and transfered to a fixed 12 month deal. They now want £63.80 fee from me. Need some help on this one. To the best of my knoledge standard variables can be canceled at any time and I can move to another provider if I wish.
    Phone them up and challenge it. 
    Unless the OP knows why they've been charged, they're not going to have much chance challenging it.
    And OP hasn't yet been able to tell us the reason for the charge. They seem to be assuming it's a termination charge, but it could be any number of things.

    N. Hampshire, he/him. Octopus Go elec & Tracker gas / Shell BB / Lyca mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 30MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs.
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