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492800
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click on 'sold by'
scroll down, click on 'amazon online returns centre'1 -
Given delivery is quoted as 5 - 6 Jan it has to be coming from UK.
Why do you want to return it?Life in the slow lane0 -
Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKPay all debt off by Christmas 2025 £815.45/£3,000£1 a day challenge 2025 - £180/£730 Declutter a bag a week in 2025 11/52Lose 25lb - 10/25lbs Read 1 book per week - 5/52Pay off credit card debt 18%/100%0
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IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.I think it’s a tricky one as these Amazon companies are renowned for shutting up shops when they start getting complaints and reopening under a different name. Whack a mole like.Personally any Amazon third party company would make me a little nervous to buy from. Ultimately Amazon’s A-Z resolution promises are pretty good, but it can be a lot of hoop jumping and time waiting for Amazon to resolve the issue.0
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RefluentBeans said:IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.
I would suggest it's worth contacting Amazon customer service highlighting the regs/the fact the Chinese address wasn't provided at point of sale and asking them to require the seller to issue a refund on proof or return to the UK address...
I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.0 -
ArbitraryRandom said:RefluentBeans said:IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.
I would suggest it's worth contacting Amazon customer service highlighting the regs/the fact the Chinese address wasn't provided at point of sale and asking them to require the seller to issue a refund on proof or return to the UK address...0 -
RefluentBeans said:ArbitraryRandom said:RefluentBeans said:IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.
I would suggest it's worth contacting Amazon customer service highlighting the regs/the fact the Chinese address wasn't provided at point of sale and asking them to require the seller to issue a refund on proof or return to the UK address...
Amazon can (and have in my experience) require the seller to accept a return to a UK address under the A-Z guarantee.I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.1 -
492800 said:I bought an item on Amazon UK.
https://www.amazon.co.uk/Controller-Lighting-Control-Editing-Program/dp/B0C5T762N6?ref_=v_sp_product_dpx
They allow returns, but I'd have to pay for it, fair enough.
But they want me to return it to China.
On their storefront, it has them as a UK address.
I have messaged them and waiting for a reply, but is this legit? or are they supposed to give a UK return address?
One very small benefit of the NI protocol no customs declaration form to fill in as would have applied in mainland UK. Returned via Royal Mail at no cost
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ArbitraryRandom said:RefluentBeans said:IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.
I would suggest it's worth contacting Amazon customer service highlighting the regs/the fact the Chinese address wasn't provided at point of sale and asking them to require the seller to issue a refund on proof or return to the UK address...Northern Ireland club member No 382 :j0 -
Money_Grabber13579 said:ArbitraryRandom said:RefluentBeans said:IrishRose12 said:Contact Amazon live chat and see what they say. You shouldn't have to return to another country if you bought from Amazon UKThe seller is ZHONGYIFEIRF LTD which does have a UK registered address in Bootle, which looks like a warehouse. The business is less than 12 months old, and looks very drop shipping like.
I would suggest it's worth contacting Amazon customer service highlighting the regs/the fact the Chinese address wasn't provided at point of sale and asking them to require the seller to issue a refund on proof or return to the UK address...
If they can get Amazon to agree then I'd say it's not the OP's problem if that address is actually legit or not - it's the registered address of the UK registered business and the only one provided at point of sale - just need to make sure you get Amazon to agree before actually sending anything and to use a tracked service.I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.0
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