We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Energy price cap confusion

Options
Mistermeaner
Mistermeaner Posts: 3,019 Forumite
Part of the Furniture 1,000 Posts
edited 2 January 2024 at 3:13PM in Energy
hi i am with octopus on their standard variable dual fuel tariff paying by direct debit, northwest based

Confused by their charging


Looking at ofgem pricing for Q1 2024 should be:

Elec    51.8p/day   28.44p/kwh

Gas    29.6/day     7.42/kwh



Octopus website quotes the following pricing (https://octopus.energy/blog/energy-price-cap-jan-2024/)

Elec    49.77p/day   28.44p/kwh (less than cap)

Gas    27.47p/day     7.42/kwh (less than cap)



However my tariff shows me paying:

Elec    60.18p/day   29.57p/kwh (more than cap)

Gas    27.47p/day     7.45/kwh (more than cap)


Why would i be paying more than the cap? I will call them but thought this should be simple they charge the cap and that's that

Thanks
Left is never right but I always am.

Comments

  • hi i am with octopus on their standard variable dual fuel tariff paying by direct debit, northwest based

    Confused by their charging

    Looking at ofgem pricing for Q1 2024 should be:

    Elec    51.8p/day   28.44p/kwh

    Gas    29.6/day     7.42/kwh


    Octopus website quotes the following pricing (https://octopus.energy/blog/energy-price-cap-jan-2024/)

    Elec    49.77p/day   28.44p/kwh

    Gas    28/day     7.42/kwh

    Octopus have a long standing discount on the standing charges as they don't believe they should be as high as they are so they give them a little discount for its customers.
  • Mistermeaner
    Mistermeaner Posts: 3,019 Forumite
    Part of the Furniture 1,000 Posts
    edited 2 January 2024 at 3:21PM
    that would be great but my tarriff appears to be higher than both the cap and the charges they state on their website
    Left is never right but I always am.
  • bristolleedsfan
    bristolleedsfan Posts: 12,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 January 2024 at 5:02PM
    that would be great but my tarriff appears to be higher than both the cap and the charges they state on their website

    Do you live within North Wales/Mersey region as opposed to North West region ?
  • Mistermeaner
    Mistermeaner Posts: 3,019 Forumite
    Part of the Furniture 1,000 Posts
    hi i live firmly in cheshire, not near the borders of either northwales or merseyside, thanks
    Left is never right but I always am.
  • bristolleedsfan
    bristolleedsfan Posts: 12,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 January 2024 at 5:03PM
    hi i live firmly in cheshire, not near the borders of either northwales or merseyside, thanks
    As can be seen from  https://forums.moneysavingexpert.com/discussion/6495322/octopus-flexible-standard-and-e7-rates-1st-jan-2024#latest  Your tariff rates are  North Wales/Mersey region 

    "However my tariff shows me  paying"

    Elec    60.18p/day   29.57p/kwh 

    Gas    27.47p/day     7.45/kwh 
  • TheElectricCow
    TheElectricCow Posts: 582 Forumite
    500 Posts Second Anniversary Name Dropper
    edited 2 January 2024 at 3:47PM
    hi i live firmly in cheshire, not near the borders of either northwales or merseyside, thanks
    A quick google suggests Cheshire may in fact be included in the energy distribution region “D” which is the same as North Wales and Merseyside. You could try double checking with your own postcode here to be sure:
    https://mysmartenergy.uk/Electricity-Region

    Edit: Forgot to add that your electric distribution area code will be printed somewhere on your bill as well, although it may not explicitly say what it is. It would be a D for North Wales & Merseyside or a G for North West.
    Moo…
  • la531983
    la531983 Posts: 3,097 Forumite
    1,000 Posts First Anniversary Name Dropper
    hi i live firmly in cheshire, not near the borders of either northwales or merseyside, thanks
    And that has the sum total of nothing to do with electricity distribution areas. 
  • Mistermeaner
    Mistermeaner Posts: 3,019 Forumite
    Part of the Furniture 1,000 Posts
    thanks that will explain it - the ofgem website is less than clear as doesn't call the region "Northwales, Mereyside and Cheshire" it refers to it instead as "Northwales and Mersey"


    https://www.ofgem.gov.uk/information-consumers/energy-advice-households/get-energy-price-cap-standing-charges-and-unit-rates-region
    Left is never right but I always am.
  • Scot_39
    Scot_39 Posts: 3,468 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Your meter MPAN code - printed on all bills - includes the regional DNO code -  to identify your standing charge and unit rates. The dividing lines are pretty obscure - some historic - and some do not match other traditional dividing lines - like council boundaries etc.

    I live in town under West Midlands local govt wise - but in East Midlands supply region.



    First 2 digits on bottom line - should be 13 for N Wales and Mersey.

    MPAN also contains data like meter timing code - which can be a useful guide for those on E7 etc.
  • hi i live firmly in cheshire, not near the borders of either northwales or merseyside, thanks
    As someone who used to live in Cheshire, this is a hilariously Cheshire response :D 
    I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.