Lloyds Bank ISA Transfer Bug

Malchester

Tried to transfer an ISA from LLoyd's Bank elsewhere. 4 attempts (to two different banks) were each rejected despite despite all the information being correct, and Lloyd's saying they dealt with electronic transfers. Eventually, after being told by several Lloyds staff that they had never received the transfer requests but the other banks having received rejections, it turns out they have a longstanding and known ab out bug in their system which automatically rejects certain transfer requests immediately. For those customers paper transfer requests have to be sent.