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BT no cancellation fee on final bill

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  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 28 December 2023 at 10:06PM
    400ixl said:
    They have up to 6 years to claim anything else outstanding. The final bill does not mean they cannot claim  / bill for anything else. It is not legal closure of any charges.
    lol so any company can just keep sending you bills 6 years after you close your account, don't think so. Final means Final and I'm sure a court would agree with me.  The ETC is bordering on extortion anyway as it costs them nothing to disconnect and they are no longer providing you with the service.  Should be made illegal, you should only pay for what you use, maybe a token £10 charge for leaving early. 
    Yes, if you owe the money they have 6 years to invoice and recover it. Courts have already agreed this is the case, so no they won't agree with you. In the same way you have had advice from many on here that don't agree with you, and none that do agree with you.

    Final Bill as people have explained is not a full and final settlement, if they are additional bills still to come then that is the case.

    If you don't want to have the risk of an ETC, then don't sign up to a long term contract. You signed up to it, no one forced you. Get a monthly contract and pay the extra for the removal of the time commitment and no ETC.

    It is the loss of revenue they are protecting themselves against, not that they won't need to provide the service.

  • iniltous
    iniltous Posts: 3,682 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 December 2023 at 10:15PM
    Company’s chase ‘ex’ customers for monies owed all the time , sometimes many years after the debit was accrued.
    As stated , if you think the ‘law’ is on your side , and at some point you receive an invoice you chose to ignore, bare in mind , you are facing corporations with an army of lawyers , write their contracts to be air tight , ( one that you almost certainly haven’t read )  , and  employ automated systems to recover outstanding debt , the chances are your debit will simpy be ‘sold’ to a third party , and the first you will know about it is when you apply for a mortgage, or a credit card or even a mobile phone contract and are told your credit score is no good, you coukd complain till the cows come home , but it won’t be of any comfort if for example you lose out on a house purchase because the mortgage company chooses to believe credit rating agencies and not some half ar*sed layman’s interpretation of contract law .

    As stated , perhaps you will not hear any more of it , but if you do , and leave the debt unsettled ( a debt which you don’t deny you owe ) it  will affect your credit rating , irrespective of your take on the legality of it.
  • iniltous said:
    Company’s chase ‘ex’ customers for monies owed all the time , sometimes many years after the debit was accrued.
    As stated , if you think the ‘law’ is on your side , and at some point you receive an invoice you chose to ignore, bare in mind , you are facing corporations with an army of lawyers , write their contracts to be air tight , ( one that you almost certainly haven’t read )  , and  employ automated systems to recover outstanding debt , the chances are your debit will simpy be ‘sold’ to a third party , and the first you will know about it is when you apply for a mortgage, or a credit card or even a mobile phone contract and are told your credit score is no good, you coukd complain till the cows come home , but it won’t be of any comfort if for example you lose out on a house purchase because the mortgage company chooses to believe credit rating agencies and not some half ar*sed layman’s interpretation of contract law .

    As stated , perhaps you will not hear any more of it , but if you do , and leave the debt unsettled ( a debt which you don’t deny you owe ) it  will affect your credit rating , irrespective of your take on the legality of it.
    I never use credit, I use cash for everything so not bothered about credit score.  Regardless they haven't contacted me about it so here's hoping. My point is final bill seems to indicate it's the last payment they want, perhaps because I switched providers my new provider could have picked up the charge, who knows?
  • littleboo said:
    markdarkhorse: "...can they retroactively add the cancellation fee they seem to have forgotten about?"
    various forum members: yes they can, for up to 6 years
    markdarkhorse: "lol so any company can just keep sending you bills 6 years after you close your account, don't think so"

    Why bother asking the question if you are so sure of the answer?
    I was looking for opinions on the final bill, I know you can be chased for debts for 6 years, that wasn't really the question.  I was wondering if someone else had a final bill from BT and if they tried to change it retrospectively how It concluded.
  • Penguin_
    Penguin_ Posts: 1,587 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Don't most invoices have "E&OI excepted" on them?
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