Virgin Same Day Cancelation
so I am due to fly to St Lucia this morning, however, I woke up to an email from Virgin saying my flight had been cancelled and that I had been revoked for Wednesday. I managed to plan an alternative flight to the States and then across to St Lucia tomorrow so hopefully I will only miss a day of holiday. (Am I able to claim got the missed day at the hotel?)
Virgin sorted out the flight to Atlanta but said I had to sort out the onward flight and that they would reimburse me.
I have now paid for this flight but as you can imagine last minute it wasn't cheap.
My question is who do I claim against and for what?
I have travel insurance via Amex but I booked the hotel and flight separately to er having never claimed for anything this is a whole new world for me
Any guidance would be appreciated
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