Gas boiler service and gas hob

Apologies if this is posted in wrong place. My neighbour installed gas central heating at his house. He had a gas hob that was running on a yellow bottled gas. He was told this wasn’t legal so he got the installer to connect the hob to natural gas.

The annual service has just been done and the engineer charged him for the boiler service and a service for the hob.

He queried this and was told as it’s a gas hob it needs a service. This consisted of turning on the jets and turning them off again.

Is this correct? He does have 2 separate yellow Gas Safety Record forms , one for the boiler and one for the hob that the engineer signed.
I said I would find out as I know nothing about gas.

Thanks
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  • grumbler
    grumbler Posts: 58,629
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    edited 16 December 2023 at 6:28PM
    ...
    He queried this and was told as it’s a gas hob it needs a service. ...

    Is this correct?
    You neighbour should have asked the 'engineer' to define 'needs'.
    Unless it's a rented property, even for a boiler servicing isn't compulsory, let alone for a hob. If it's a new boiler, annual servicing may be needed for maintaining the warranty. Don't know about hobs, but even if it's the case it's hardly worth wasting money on this. Hobs are cheap and warranties are short.
  • silvercar
    silvercar Posts: 46,769
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    Sounds like a gas safety certificate. That would be needed on a rental property to cover all gas appliances, including the hob. Though I don't see why they need to be on separate forms. 
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  • TELLIT01
    TELLIT01 Posts: 16,260
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    I own my home and have lived here for 35 years.  Always had a gas hob and there has never been a requirement for annual inspection and/or service.
  • moneytalks
    moneytalks Posts: 127
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    edited 16 December 2023 at 7:51PM
    Thanks for all your replies. Before I report back, does the company who installed the gas have to do the service or can any Gas Safe plumber do it?
    Would getting another plumber invalidate the boiler warranty?
    Also the hob was connected up several weeks after the initial gas installation. Would that be the reason for the two separate certificates?
  • Albermarle
    Albermarle Posts: 21,207
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    Thanks for all your replies. Before I report back, does the company who installed the gas have to do the service or can any Gas Safe plumber do it?
    Would getting another plumber invalidate the boiler warranty?
    Also the hob was connected up several weeks after the initial gas installation. Would that be the reason for the two separate certificates?
    You can use another plumber/heating engineer, as long as they have the right certification.
  • Apologies if this is posted in wrong place. My neighbour installed gas central heating at his house. He had a gas hob that was running on a yellow bottled gas. He was told this wasn’t legal so he got the installer to connect the hob to natural gas.

    The annual service has just been done and the engineer charged him for the boiler service and a service for the hob.

    He queried this and was told as it’s a gas hob it needs a service. This consisted of turning on the jets and turning them off again.

    Is this correct? He does have 2 separate yellow Gas Safety Record forms , one for the boiler and one for the hob that the engineer signed.
    I said I would find out as I know nothing about gas.

    Thanks
    Maybe the "service" was changing the jets as mains gas uses different jets than LPG. They are normally supplied in a packet with the new hob.
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  • Thanks for all replies. I’ll pass on all comments. Gas seems a right pain😁
  • moneytalks
    moneytalks Posts: 127
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    edited 22 December 2023 at 10:52PM
    Spoke to him during the week and he tells me the Baxi boiler only came with a 2 year warranty.
    i told him he should consider  another Gas Safe plumber to get a boiler service and hob check.done.
     I thought a gas boiler would have come with more than a 2 year warranty 

  • FreeBear
    FreeBear Posts: 14,269
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    Spoke to him during the week and he tells me the Baxi boiler only came with a 2 year warranty.
    i told him he should consider  another Gas Safe plumber to get a boiler service and hob check.done.
     I thought a gas boiler would have come with more than a 2 year warranty 

    From https://www.baxi.co.uk/faqs/general-boiler-warranty-information
    • Baxi 800 range has a 10-year parts and labour warranty. Please note: the magnetic filter must also be fitted and maintained for the length of the warranty, otherwise the warranty will revert to only two years.
    • Baxi 600 range has a seven-year parts and labour warranty
    • Baxi 400 range has a five-year parts and labour warranty
    • Baxi 200 range has a two-year parts and labour warranty
    The Baxi 200 series are aimed at the budget conscious end of the market and would cost less than £700 (plus fitting). The 800 series is around £1200 (plus fitting) - The higher the price, the longer the warranty.

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  • As his warranty has expired by a couple of months I was wondering what his options are. Does home buildings insurance cover any defects and repairs?

    Should he look at boiler cover insurance? Sorry to ask these questions as I’ve no knowledge of gas. Any ideas on the best way forward for him would be much appreciated.
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