Company going bust- do I have any chance of getting my money back?

Notanothernickname

I purchased yoga/maternity clothes from company called M Life. I sent two orders back couple of weeks ago, no refund, no acknowledgement. I chased them this week and received automated message that they ceased trading and appointed liquidators. They were reputable company and both orders were below £100, so I used Apple Pay rather than credit card. What are my options of getting my money back?
I know it’s not a large amount but with maternity leave looming I really could do without this additional stress Any advice would be greatly appreciated. 

MSE_James

Hi - we have a guide here which may offer some useful pointers: 
https://www.moneysavingexpert.com/reclaim/company-administration-help/ 

Notanothernickname

Thank you, I’ve never been in this position so it’s all very overwhelming. 

born_again

https://support.apple.com/en-us/102335

Notanothernickname

Thank you, I checked but Apple support doesn’t appear to be possible- when I click on the link I don’t get the option to chat with Apple, only to contact my bank. Thank you for sharing though!

fine27

Depends whether you paid through credit card or debit on apple pay.
i would suggest calling your bank who you paid with in the first instance. Hopefully they can do something for you

DullGreyGuy

ApplePay is just a vehicle for other payment methods in the same way as the merchant services provider for the vendor. Did you use a debit or credit card via ApplePay? I don't think AppleCash etc is available in the UK

Notanothernickname

I used debit card (via ApplePay). Both transactions were under £100 so even if I used credit card it wouldn’t make much of a difference

born_again

Notanothernickname said:

I used debit card (via ApplePay). Both transactions were under £100 so even if I used credit card it wouldn’t make much of a difference

Contact your bank & see if they will do a chargeback.

DullGreyGuy

Notanothernickname said:

I used debit card (via ApplePay). Both transactions were under £100 so even if I used credit card it wouldn’t make much of a difference

no but a chargeback is available for both... no need to even mention that it was via ApplePay.

born_again

DullGreyGuy said:

Notanothernickname said:

I used debit card (via ApplePay). Both transactions were under £100 so even if I used credit card it wouldn’t make much of a difference

no but a chargeback is available for both... no need to even mention that it was via ApplePay.

That all depends on how the debit shows on statement 👍