NatWest - what's the best alternative which also has good customer service?
I've been with NatWest for many years and rarely need to call them but whenever I have some account related enquiry I've noticed that it's becoming increasingly difficult to talk to somebody.
Even their Trustpilot score is truly lousy.
Had a really bad experience with them today and I've had enough, it's time to move.
Can anyone advise on a suitable alternative for a credit card and basic banking services please?
My credit card (Mastercard) is via NatWest and I have a basic current account ('Select Account'), also an 'Instant Saver' account which I barely use.
I'd like the service to offer telephone and online banking (the latter NOT via an app but via a browser on my PC).
Which services would people here recommend please?
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