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Universal credit and bank switch.

Brokeandbroke
Posts: 8 Forumite

Hi all.
I'm a carer for a friend who gets UC and PIP.
Recently seen the £175 switching offer with first direct, and called them to ask for clarification.
After speaking with 5 staff, 3 had no idea what universal credit is. One said no. And the other said yes.
So, does universal credit (LCWRA) automatically switch?
Please don't share a link that says it does. Because I'm aware this isn't always the case, and my friend quite literally has no ability to get to a job centre, should they sanction her for change of circumstances, which they do until you can get there in person with ID. Her neatest is 20 miles and they don't have trains, just a 2 and a half hour bus.
Ideally hoping for people on UC who've switched.
Thanks.
I'm a carer for a friend who gets UC and PIP.
Recently seen the £175 switching offer with first direct, and called them to ask for clarification.
After speaking with 5 staff, 3 had no idea what universal credit is. One said no. And the other said yes.
So, does universal credit (LCWRA) automatically switch?
Please don't share a link that says it does. Because I'm aware this isn't always the case, and my friend quite literally has no ability to get to a job centre, should they sanction her for change of circumstances, which they do until you can get there in person with ID. Her neatest is 20 miles and they don't have trains, just a 2 and a half hour bus.
Ideally hoping for people on UC who've switched.
Thanks.

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Comments
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I have switched a few times.
The UC payment (all components) will switch like everything else . The DWP might phone to confirm the claimant knows about the switch.
PIP will switch as well.
Let's Be Careful Out There2 -
HillStreetBlues said:I have switched a few times.
The UC payment (all components) will switch like everything else . The DWP might phone to confirm the claimant knows about the switch.
PIP will switch as well.0 -
I would add two hints thought
1) once the account is opened check with DWP that the switch has been completed and they are aware of the new account.
2) The offer may be attached to a certain type of account and the bank will credit score new customers and may not offer the account that attracts the new bonus.Proud to have dealt with our debtsStarting debt 2005 £65.7K.
Current debt ZERO.DEBT FREE0 -
It can cause issues and you are responsible for declaring any changes. Why wouldn't you just declare the change.
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tomtom256 said:It can cause issues and you are responsible for declaring any changes. Why wouldn't you just declare the change.
Let's Be Careful Out There0 -
tomtom256 said:It can cause issues and you are responsible for declaring any changes. Why wouldn't you just declare the change.
Can't say I've ever had issues with banking switches regarding benefit payments or direct debit outgoings. Often organisations will send a letter confirming they've changed your bank details. More of an issue is any regular payments you may have with a card associated with old bank account... that can take a bit of manual surgery."Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack0 -
I thought this forum was for help with benefits.... https://forums.moneysavingexpert.com/discussion/365935/its-about-helping-people-get-their-entitlement-not-about-benefits-policy#latest
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poppy12345 said:I thought this forum was for help with benefits.... https://forums.moneysavingexpert.com/discussion/365935/its-about-helping-people-get-their-entitlement-not-about-benefits-policy#latest0
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Spoonie_Turtle said:poppy12345 said:I thought this forum was for help with benefits.... https://forums.moneysavingexpert.com/discussion/365935/its-about-helping-people-get-their-entitlement-not-about-benefits-policy#latest
Let's Be Careful Out There1 -
Muttleythefrog said:tomtom256 said:It can cause issues and you are responsible for declaring any changes. Why wouldn't you just declare the change.
Can't say I've ever had issues with banking switches regarding benefit payments or direct debit outgoings. Often organisations will send a letter confirming they've changed your bank details. More of an issue is any regular payments you may have with a card associated with old bank account... that can take a bit of manual surgery.
I have known many payments that get declined, as the banking system reports back to the payment system that the funds have been forwarded to a different account and more times then not, the payment system blocks further payments owing to this. So why would you risk not receiving a payment over a free phone call or a quick online change and visit to a jobcentre to get the account verified if on UC. The mind boggles and yes I get health conditions etc, but if payment wasn't made they would soon be on the phone complaining.
See https://www.gov.uk/universal-credit/changes-of-circumstances indicates a change of bank details needs to be reported.
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