Incurring Standing Charges while the house is disconnected from grid

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Comments

  • 35har1old
    35har1old Posts: 1,082 Forumite
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    NG would not have needed permission to carry out a disconnection for safety reasons. My understanding is that the only way to get standing charges removed is to have the meter removed, so I am afraid the estate does owe this money. Meter removal and reinstatement involves significant charges.

    The meter could have been removed at the time of disconnection



  • Thanks for all the advice.
    I can't be certain we notified Octopus at the time, I'd have to ask my sisters. But the fact there provably wasn't a physical connection should trump everything else.
    I don't want to fall out with Octopus, they're my supplier at home and frankly I like them. It'll just go down as a business expense but I'd prefer not to have to pay it in the first place. 
    DEBT FREE - Feb '21
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  • MeteredOut
    MeteredOut Posts: 1,288 Forumite
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    Ectophile said:
    I would immediately put in a complaint, on the basis that you had no supply, thus the estate cannot have a deemed contract with the energy company under the Electricity Act.
    And be prepared to take it to the ombudsman.
    Is the estate a separate legal entity to the father? If not, then surely the deemed contract rolls onto the estate and it was the responsibility of the executor to inform the supplier of the changes NG did. 
  • I guess you just had to speak to the right person!
    Reed
  • 400ixl
    400ixl Posts: 2,773 Forumite
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    Good to hear of a decent outcome. Pleased for you.
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