Electric Heaters in new build home and lack of insulation

Netexporter

Ugly over surface pipes to new radiators in a new home?

Not ideal but is it worse than being cold and skint?

I'm surprised (not really) that it is even permitted to put on-peak electric heating in new properties. By the time you deduct the cost of the electric heating, I don't think it would add much to the house price and it would make them far more desirable, too.

MultiFuelBurner

Netexporter said:

Ugly over surface pipes to new radiators in a new home?

Not ideal but is it worse than being cold and skint?

I'm surprised (not really) that it is even permitted to put on-peak electric heating in new properties. By the time you deduct the cost of the electric heating, I don't think it would add much to the house price and it would make them far more desirable, too.

But on tracker even using that heating they are still well under the notional average user. 

So something for when they have some money as they said they have sunk everything into the house.

The cost of a heat pump with all new pipework and radiators could be a fair amount over the grant and with no money......

Panda126

Here's a part from their brochure. Everywhere they said how eco, low on bills and comfortable these homes will be making you believe it'll be all perfect.
And link to the development https://shortbroshomes.co.uk/developments/gwenllian-gardens/ 
Looking at the dimplex's specification for each radiators now we don't even believe they fitted the radiators with enough power as it says for example you need 2000W for 15m2 and our master bedroom is 15m2 and we have one 1000W radiator.
All of this made us believe it'll be a warm passive house.

MultiFuelBurner

Panda126 said:

Here's a part from their brochure. Everywhere they said how eco, low on bills and comfortable these homes will be making you believe it'll be all perfect.
And link to the development https://shortbroshomes.co.uk/developments/gwenllian-gardens/ 
Looking at the dimplex's specification for each radiators now we don't even believe they fitted the radiators with enough power as it says for example you need 2000W for 15m2 and our master bedroom is 15m2 and we have one 1000W radiator.
All of this made us believe it'll be a warm passive house.

Based on the EPC it can be a warm home and the energy cost per year is good. It's just the heating source which is flawed and they cheaped out on that one thing. (We hope)

Passive, no, not unless that appears in any brochure or documents as that is a lie which you may be able to use to get them to replace the heating of the house.

How are you neighbors getting on do they have the same heating as you? You could all club together and set upon the builders to sort.this out.

markin

25p average on tracker, £1355 for heating really isn't that bad, is it? Its partly just bill shock, With the solar the summer bills are tiny at £25 ish plus export? 

A good Air to air, A/C units start at around £1K so £2, £2.5K installed could be the cheapest way to cut the bills.

How big is the Solar?

TheElectricCow

Those panels strike me as fairly low powered, your typical £10 plug in fan heater could output twice what your current living room panels do, which explains the slow heat up times. Doesn’t make much difference to the running costs though, to improve there you’d need to consider either gas or a heat pump, both potentially expensive installs.

As a stopgap measure mainly for quality of life rather than savings you might consider an oil filled portable radiator, you’d still need to be putting the same amount of energy into the home but thanks to their thermal mass they’ll still feel warm for quite a while after switching off. Careful timing with agile/solar might improve the felt warmth of the house with a small increase to cost effectiveness as opposed to running the panel heaters as/when needed.

Benefits may not be huge but an initial outlay of £30-40 for potentially a small improvement to your situation until a long term solution can be put in place.

knight123

Is there a chance the heating/boiler has been firing up during Agile's expensive 4pm - 6.30pm slots?

Your usage doesn't seem too high - we're in an all electric, wet central heating 1 bedroom flat and are quite stingy with heating and ours for the last 7 days is 267kwh.

We're on tracker and the cost for that same period (minus 5% vat or standing charges) is £56.29, so there must be something happening in those expensive slots.

Netexporter

That brochure is 100% green(wash). It's just a house built to current regulations, but with a poor heating system, as far as I can see.

I wonder if the mis-selling is egregious enough to be able to persuade the builders to pay for a heating upgrade? If everybody on the development is suffering, similarly, a "class action", with the threat of bad publicity, might be effective.

Panda126

knight123 said:

Is there a chance the heating/boiler has been firing up during Agile's expensive 4pm - 6.30pm slots?

Your usage doesn't seem too high - we're in an all electric, wet central heating 1 bedroom flat and are quite stingy with heating and ours for the last 7 days is 267kwh.

We're on tracker and the cost for that same period (minus 5% vat or standing charges) is £56.29, so there must be something happening in those expensive slots.

No as we make sure to turn everything off in the expensive slots. 

Panda126

Netexporter said:

That brochure is 100% green(wash). It's just a house built to current regulations, but with a poor heating system, as far as I can see.

I wonder if the mis-selling is egregious enough to be able to persuade the builders to pay for a heating upgrade? If everybody on the development is suffering, similarly, a "class action", with the threat of bad publicity, might be effective.

I'm not sure, but I know that all of the houses we asked are having the same issue. 
We changed the windows to winter mode hopefully this will make some difference.
We are also going to challenge them about the Dimplex's specifications as we believe the radiators they installed are not enough for this floor area.