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Buyer bought and paid for two items separately - can I post together?
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Is it easy enough to contact them and ask if it was deliberately separate orders? There might be a reason they did it.0
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A gesture of goodwill in lieu of lower costs being incurred. When I used to trade on Ebay did exactly this. A great way of building relationships with customers.Rantband said:
How can the OP do a partial refund for postage when offering FREE POSTAGE?zackary71 said:Definitely send together, and (if it was me) do a partial refund for postage on one of them. It helps build good Feedback and avoids being marked down on postage costs.0 -
The only thing I would check is that the address is the same for both orders before you dispatch them.0
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Purchase the postage on Ebay using the bulk option (rather than doing them individually) and you should get a combine orders option highlighted in the top right above the orders to be posted, Click that and Ebay will combine them into one order for posting purposes.0
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