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TV out box ( incorrect handling)

Hi all

Not sure if this the right place but I received a broken TV , which I have returned 

What I wanna know is, can any of these factors damage the screen across n have chip top screen - If driver is holding TV upside down , pulling TV out box from the bottom, slightly lifting TV to screw base 

Plus I thought new TV have like plastic sheet on it you peel , this did not , is there chance this was displayed TV ?


I just want to make sure when I get exchange - Am not doing anything wrong or try to prevent faulty product??

Comments

  • If the product is faulty and you didn't damage it, then it doesn't matter how the driver delivered it or whether  it had a plastic sheet or not.  Return it.


  • flashg67
    flashg67 Posts: 4,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 4 December 2023 at 11:53PM
    I'd just suggest maybe using 2 people if it's a large tv and try not to touch the screen and avoid twisting the screen/frame at all 
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