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Lets talk SMART meters . . .

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  • QrizB said:
    MikeJXE said:
    My electric top left corner date July 2005
    (Photo of Ampy 5235A meter)
    That particular model of meter has a relatively common fault where it over-reads. Sometimes by a little bit, sometimes by a lot.
    See for example this recent thread.
    Someone recently said "I don't see many people on here with a dumb meter problem" Well, there's one for you.
    Yes but (from the linked recent thread)

    The engineer walked through the door, took one look at the make/model/year of the meter and said that this batch number (2008) was notorious for failing. He also said that, generally, the failure rate for meters is extremely low.

    the "common fault" seems to be extremely common on a particular batch; whether other meters of the same type are prone to becoming faulty is less clear.

    Reed
  • Netexporter
    Netexporter Posts: 1,911 Forumite
    1,000 Posts First Anniversary Name Dropper
    The casing on those Ampy meters are prone to becoming very brittle, which can expose live parts if they get a knock.
  • Hoenir
    Hoenir Posts: 7,439 Forumite
    1,000 Posts First Anniversary Name Dropper
    QrizB said:
    MikeJXE said:
    Why should a couple be allowed to live in an old 4/5 bedroom Victorian home wasting energy on heating
    You don't find many unreconstructed pre-1945 homes in  Dresden,

    Plenty of poor quality concrete blocks built under Russian supervision though. 
  • MikeJXE
    MikeJXE Posts: 3,855 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Talk about customer service I have never had to contact Octopus so I regard that as excellent 

    Tonight I decided to contact them regarding time scale for smart meter instal 

    Sent the email at 22.47

    Reply 23.17 

    Beat that 
  • MultiFuelBurner
    MultiFuelBurner Posts: 2,928 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 2 December 2023 at 8:10AM
    MikeJXE said:
    Talk about customer service I have never had to contact Octopus so I regard that as excellent 

    Tonight I decided to contact them regarding time scale for smart meter instal 

    Sent the email at 22.47

    Reply 23.17 

    Beat that 

    Just incase you haven't read this before on the forum the first response will likely be a "smart" one

    If it's an easy response such as sending you back a reply to a link to book a smart meter and general info that is answered by programming a "bot"

    Bots can eleviate 90% plus of repetitive customer service responses.

    See "Smart" is good and you were impressed enough to post about it 👍
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