Smart meter problem

victor2

Have you checked which register is ticking over during the day, and which is night?
Just check the meter before and after doing something like boiling the kettle and see which register advances. 

debt_free_hope

Yes we have done that .The smart meter is working correctly. Day time and Night time .The meter is at 224 pounds in total  since 22 January 

victor2

debt_free_hope said:

...
Just got a bill recalculating from the 22nd of january to yesterday .Both day and night started at 0 on the 22nd of january .The day reading was 1087.9 and the night reading was 106.3
...

If the registers are recording correctly then it appears you have used most of your electricity during the daytime.
Are you sure your storage heaters are correctly set?

Edit: or are you saying that despite what the engineer showed you, and you have verified, that Eon Next are applying the wrong register readings to each rate?

EssexHebridean

If this is just a matter of transposed day/night readings, it’s not an uncommon issue and should prove relatively straightforward to sort out. 

debt_free_hope

Victor 2 We see the kwatt recording during the night on the first hour it's 6 kwatt and so on .tends tobe 30kwatts over night at 13 .something pence a kwatt at night .During day tends to record in watts only unless we cook something but at the moment using microwave mostly until sorted . No immersion heater used just instant shower .

Spoonie_Turtle

debt_free_hope said:

Victor 2 We see the kwatt recording during the night on the first hour it's 6 kwatt and so on .tends tobe 30kwatts over night at 13 .something pence a kwatt at night .Durring tens to record in watts only unless we cook something but at the moment using microwave mostly until sorted . No immersion heater used just instant shower .

Ah, that's power a hungry appliance.  How often and how long is it used?

debt_free_hope

Essex Hebridean I hope so thanks.

debt_free_hope

Any advice on the best energy companies that are able to give correct bill for a smart meter on economy 7 tariff .
Eon next do complete nonsensical bills every month still, which I then have to contact and try to sort out.Today give the day meter reading from July say 254 then give the night reading from August which is say 2345 and then take one from the other to calculate the bill .245 pounds instead when calculated correctly with two day reading and two night  reading from July to August the bill is 47 pounds .Same every month .