Mira electric shower problem

izzitme

Good morning all.

I would be grateful for some advice please.

I have recently fitted a new Mira Go 8.5kw electric shower.

When it was installed it worked OK with lots of hot water.

The following day & every time since there has only been cold water regardless of the temperature setting.

I took the first unit back thinking it was faulty but the same issue has occurred with the new unit.

Any suggestions before I contact a plumber please.

Many thanks.

twopenny

Izzy I can't bring a big enough photo on the device I'm using.
Does it have a flow rate button, thingy?
Low, medium, high?

GDB2222

Have a chat with Mira customer service. It is possible that you have had two faulty devices from the same batch. 

izzitme

twopenny said:

Izzy I can't bring a big enough photo on the device I'm using.
Does it have a flow rate button, thingy?
Low, medium, high?

H. It has low eco high & the variable temperature dial on it.

Thanks

izzitme

GDB2222 said:

Have a chat with Mira customer service. It is possible that you have had two faulty devices from the same batch. 

Hi. I am waiting for mira to get back to me.

Eldi_Dos

Who fitted both showers for you?

izzitme

Eldi_Dos said:

Who fitted both showers for you?

I did them myself. Straight swap 😕 (I thought)

GDB2222

izzitme said:

Eldi_Dos said:

Who fitted both showers for you?

I did them myself. Straight swap 😕 (I thought)

If you could fit it well enough to work on day 1, it is hard to see why it refuses to work on day 2. Having said that, you presumably tightened the screws on the choc block fully, so as to get a good connection?

izzitme

GDB2222 said:

izzitme said:

Eldi_Dos said:

Who fitted both showers for you?

I did them myself. Straight swap 😕 (I thought)

If you could fit it well enough to work on day 1, it is hard to see why it refuses to work on day 2. Having said that, you presumably tightened the screws on the choc block fully, so as to get a good connection?

I have rechecked electrical & water connections.

victor2

We had a Mira shower installed some years back, and it only ran cold. Turned out there was a little micro switch inside that makes sure the circuit board etc. is properly seated. Because of the angle the water pipe came in, it had pushed the case marginally away from the wall and released the switch. Mira engineer sorted that out, under warranty after a bit of discussion, as our builder had installed it! 

ThisIsWeird

Izzitme.
The 'Go' has a wee on/off button on the front, yes? In which case, if water flows when this wee button is pressed, then it's clearly receiving power.
Could you confirm:
1) the isolator switch has a red light that comes on when 'on'? And is off when 'off'?
2) this red light remains on when you then turn on the Mira?
3)  you have tried every power level setting, and every flow setting from min to max?
4) at max flow - ie coolest setting - the water spray coming out the handset is powerful?