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Mira electric shower problem

izzitme
izzitme Posts: 413 Forumite
Part of the Furniture 100 Posts Name Dropper
in In my home (includes DIY) MoneySaving
Good morning all.

I would be grateful for some advice please.

I have recently fitted a new Mira Go 8.5kw electric shower.

When it was installed it worked OK with lots of hot water.

The following day & every time since there has only been cold water regardless of the temperature setting.

I took the first unit back thinking it was faulty but the same issue has occurred with the new unit.

Any suggestions before I contact a plumber please.

Many thanks.
Going down the Oteley Road to see the Shrewsbury aces! :T
«13

Comments

  • twopenny
    twopenny Posts: 7,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Izzy I can't bring a big enough photo on the device I'm using.
    Does it have a flow rate button, thingy?
    Low, medium, high?

    I can rise and shine - just not at the same time!

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  • GDB2222
    GDB2222 Posts: 26,511 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have a chat with Mira customer service. It is possible that you have had two faulty devices from the same batch. 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • izzitme
    izzitme Posts: 413 Forumite
    Part of the Furniture 100 Posts Name Dropper
    twopenny said:
    Izzy I can't bring a big enough photo on the device I'm using.
    Does it have a flow rate button, thingy?
    Low, medium, high?
    H. It has low eco high & the variable temperature dial on it.

    Thanks
    Going down the Oteley Road to see the Shrewsbury aces! :T
  • izzitme
    izzitme Posts: 413 Forumite
    Part of the Furniture 100 Posts Name Dropper
    GDB2222 said:
    Have a chat with Mira customer service. It is possible that you have had two faulty devices from the same batch. 

    Hi. I am waiting for mira to get back to me.
    Going down the Oteley Road to see the Shrewsbury aces! :T
  • Eldi_Dos
    Eldi_Dos Posts: 2,339 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Who fitted both showers for you?
  • izzitme
    izzitme Posts: 413 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 27 November 2023 at 12:00PM
    Eldi_Dos said:
    Who fitted both showers for you?

    I did them myself. Straight swap 😕 (I thought)
    Going down the Oteley Road to see the Shrewsbury aces! :T
  • GDB2222
    GDB2222 Posts: 26,511 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    izzitme said:
    Eldi_Dos said:
    Who fitted both showers for you?

    I did them myself. Straight swap 😕 (I thought)
    If you could fit it well enough to work on day 1, it is hard to see why it refuses to work on day 2. Having said that, you presumably tightened the screws on the choc block fully, so as to get a good connection?
    No reliance should be placed on the above! Absolutely none, do you hear?
  • izzitme
    izzitme Posts: 413 Forumite
    Part of the Furniture 100 Posts Name Dropper
    GDB2222 said:
    izzitme said:
    Eldi_Dos said:
    Who fitted both showers for you?

    I did them myself. Straight swap 😕 (I thought)
    If you could fit it well enough to work on day 1, it is hard to see why it refuses to work on day 2. Having said that, you presumably tightened the screws on the choc block fully, so as to get a good connection?

    I have rechecked electrical & water connections.
    Going down the Oteley Road to see the Shrewsbury aces! :T
  • victor2
    victor2 Posts: 8,196 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    We had a Mira shower installed some years back, and it only ran cold. Turned out there was a little micro switch inside that makes sure the circuit board etc. is properly seated. Because of the angle the water pipe came in, it had pushed the case marginally away from the wall and released the switch. Mira engineer sorted that out, under warranty after a bit of discussion, as our builder had installed it!  :)

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  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Izzitme.
    The 'Go' has a wee on/off button on the front, yes? In which case, if water flows when this wee button is pressed, then it's clearly receiving power.
    Could you confirm:
    1) the isolator switch has a red light that comes on when 'on'? And is off when 'off'?
    2) this red light remains on when you then turn on the Mira?
    3)  you have tried every power level setting, and every flow setting from min to max?
    4) at max flow - ie coolest setting - the water spray coming out the handset is powerful?

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