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Lebara 2 monthly plans on same sim

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Hi All, 

Currently messing around with Lebara and have just ported my number across. I was on a £5 for 5GB 30 day plan. This is nowhere near enough data for me so I was waiting till I needed to renew to up this. 

Then the black Friday deal came out, unlimited data for £15 for 3 months. This deal runs out before my expiry so I have bought it. 

I now have two monthly plans on the same sim. 

How does this work? It seems that they are using the allowances from my first plan, the 5GB, and not my new unlimited plan. 

If I run out of any of the allowances on one plan will the other kick in, or do I just need to wait till the first one expires? 


Re-mortgaged Oct 2021 £385459 Originally ends Oct 2049
MFW 22 - 2385/3830
Current daily interest 16.22
Current end date Jul 2049

Comments

  • savergrant
    savergrant Posts: 1,661 Forumite
    1,000 Posts Second Anniversary Name Dropper
    What does your online account show?
    Usually either the new bundle is queued to start after the old one finishes, or the old one is automatically cancelled once you change to a new package.

  • It shows both of them 



    Re-mortgaged Oct 2021 £385459 Originally ends Oct 2049
    MFW 22 - 2385/3830
    Current daily interest 16.22
    Current end date Jul 2049
  • PHK
    PHK Posts: 2,289 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    I had that happen. They said a payment didn't work so I bought one manually. But the payment had gone through. Then both appeared in the app but neither showed any usage even though I'd used the phone. 

    I think their app is poor. 
  • savergrant
    savergrant Posts: 1,661 Forumite
    1,000 Posts Second Anniversary Name Dropper
    At least it says that the unlimited plan will renew and the 5gb plan will not.  I would guess therefore that it will use up the allowance on the plan purchased first and then, hopefully, start using the subsequent plan once the allowance is used up.
  • That's what I am hoping for. 
    Re-mortgaged Oct 2021 £385459 Originally ends Oct 2049
    MFW 22 - 2385/3830
    Current daily interest 16.22
    Current end date Jul 2049
  • mgfvvc
    mgfvvc Posts: 1,227 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My youngest had 2 plans briefly. She was watching tiktok while we were staying in flat with no wifi and her regular 5GB plan ran out of data. I bought her a 20GB plan and she was able to use that with the 5GB plan still active, if out of data. I made sure the 5GB plan was set to autorenew and the 20GB plan had autorenew off. It all worked as I would hope with no issues.
  • mgfvvc said:
    My youngest had 2 plans briefly. She was watching tiktok while we were staying in flat with no wifi and her regular 5GB plan ran out of data. I bought her a 20GB plan and she was able to use that with the 5GB plan still active, if out of data. I made sure the 5GB plan was set to autorenew and the 20GB plan had autorenew off. It all worked as I would hope with no issues.
    Sounds positive. I will keep an eye on the usage, it's just a shame it takes hours/days to update. 
    Re-mortgaged Oct 2021 £385459 Originally ends Oct 2049
    MFW 22 - 2385/3830
    Current daily interest 16.22
    Current end date Jul 2049
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