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EE Claim Mobile Plan is No Longer Supported & Force Upgrade

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  • lr1277 said:
    In my experience monthly rolling contracts are more expensive that 12 month or 24 month contracts.
    I guess that is why EE could give your mum the cheaper eal by offering a fixed term contract.
    You and your mum need to decide if it is more important to consider price or the ability end the contract.
    For me, if I am moving either with work or my home life then I want a SIM on a rolling contract.
    If I am not moving and I can get a signal everywhere I go regularly then I might consider a fixed term plan.
    This is technically true, however, I can switch the provider and currently get a new monthly rolling sim only for £0.45 for the first 6 months, then £4.95 from then on, along with no yearly increases, and £13 cashback, all on a network who piggybacks off EE so I'll get the exact same coverage as before.
    Which network is that with? Piggybackers don't always get the whole range of the ee signal. 
    It's with Lebara.
  • lr1277 said:
    In my experience monthly rolling contracts are more expensive that 12 month or 24 month contracts.
    I guess that is why EE could give your mum the cheaper eal by offering a fixed term contract.
    You and your mum need to decide if it is more important to consider price or the ability end the contract.
    For me, if I am moving either with work or my home life then I want a SIM on a rolling contract.
    If I am not moving and I can get a signal everywhere I go regularly then I might consider a fixed term plan.
    This is technically true, however, I can switch the provider and currently get a new monthly rolling sim only for £0.45 for the first 6 months, then £4.95 from then on, along with no yearly increases, and £13 cashback, all on a network who piggybacks off EE so I'll get the exact same coverage as before.
    Which network is that with? Piggybackers don't always get the whole range of the ee signal. 
    Sorry, I misspoke; it's Lyca Mobile, not Lebara.
  • savergrant
    savergrant Posts: 1,661 Forumite
    1,000 Posts Second Anniversary Name Dropper
    lr1277 said:
    In my experience monthly rolling contracts are more expensive that 12 month or 24 month contracts.
    I guess that is why EE could give your mum the cheaper eal by offering a fixed term contract.
    You and your mum need to decide if it is more important to consider price or the ability end the contract.
    For me, if I am moving either with work or my home life then I want a SIM on a rolling contract.
    If I am not moving and I can get a signal everywhere I go regularly then I might consider a fixed term plan.
    This is technically true, however, I can switch the provider and currently get a new monthly rolling sim only for £0.45 for the first 6 months, then £4.95 from then on, along with no yearly increases, and £13 cashback, all on a network who piggybacks off EE so I'll get the exact same coverage as before.
    Which network is that with? Piggybackers don't always get the whole range of the ee signal. 
    Sorry, I misspoke; it's Lyca Mobile, not Lebara.
    Thought so. Lyca have absolutely terrible reviews for good reason.  If you need to keep the ee signal take a look at 1pmobile or rwg mobile. If vodafone provide a strong signal then lebara is a safe bet with good intro offers.
  • lr1277 said:
    In my experience monthly rolling contracts are more expensive that 12 month or 24 month contracts.
    I guess that is why EE could give your mum the cheaper eal by offering a fixed term contract.
    You and your mum need to decide if it is more important to consider price or the ability end the contract.
    For me, if I am moving either with work or my home life then I want a SIM on a rolling contract.
    If I am not moving and I can get a signal everywhere I go regularly then I might consider a fixed term plan.
    This is technically true, however, I can switch the provider and currently get a new monthly rolling sim only for £0.45 for the first 6 months, then £4.95 from then on, along with no yearly increases, and £13 cashback, all on a network who piggybacks off EE so I'll get the exact same coverage as before.
    Which network is that with? Piggybackers don't always get the whole range of the ee signal. 
    Sorry, I misspoke; it's Lyca Mobile, not Lebara.
    You don't get access to Band 20 with Lyca as they don't have VoLTE enabled. This means you may not get signal indoors and rural areas in some locations
    You don't get access to Wifi Calling
    As you can see on forums on the Internet, including this one, they have terrible customer services
    They've recently had a cyberattack.
  • pseudodox said:

    1.      Do nothing when my contract ends and continue to pay £6.55 until they tell me I can no longer have this 

    Please note I don’t need advising to change suppliers but I am just trying to work out WHY I would change to options 2 or 3 above given my circumstances/use.

    I think you may have answered your own question, of course you should continue with your current contract on what is, in effect, a 1 month rolling contract if you are happy with it. But this can be terminated (after a suitable notice period) at any time by your supplier. Might be after a month or could be years.

    Who is your supplier? What I have done in the past in a similar situation (with Vodafone) was to let the contract run on until the month before the annual price hike is due and that point look to "upgrade" to a new contract that is similar to the existing one or even costs less. This was done through a reseller such as mobiles.co.uk or Affordable Mobiles but your supplier might be open to a haggle.
    I successfully haggled with Three (pleaded poverty, old age and probably insanity) and they gave me the £11 deal for £5 for 24 months, which I prefer to a rolling contract which could terminate at any time.  One proviso of this offer was that if I changed my mind within 14 days I could only go onto the £9 or £11 offers and not back to the £6.55.  No brainer.  30 minutes on the phone well spent - saving £37 (not allowing for price rises) over the next 2 years.  Modest sums but I can spend that on my energy price rises!
  • sully1311 said:
    lr1277 said:
    In my experience monthly rolling contracts are more expensive that 12 month or 24 month contracts.
    I guess that is why EE could give your mum the cheaper eal by offering a fixed term contract.
    You and your mum need to decide if it is more important to consider price or the ability end the contract.
    For me, if I am moving either with work or my home life then I want a SIM on a rolling contract.
    If I am not moving and I can get a signal everywhere I go regularly then I might consider a fixed term plan.
    This is technically true, however, I can switch the provider and currently get a new monthly rolling sim only for £0.45 for the first 6 months, then £4.95 from then on, along with no yearly increases, and £13 cashback, all on a network who piggybacks off EE so I'll get the exact same coverage as before.
    Which network is that with? Piggybackers don't always get the whole range of the ee signal. 
    Sorry, I misspoke; it's Lyca Mobile, not Lebara.
    You don't get access to Band 20 with Lyca as they don't have VoLTE enabled. This means you may not get signal indoors and rural areas in some locations
    You don't get access to Wifi Calling
    As you can see on forums on the Internet, including this one, they have terrible customer services
    They've recently had a cyberattack.
    Yeah, I stumbled across a thread about the poor customer service and the recent cyberattack the other day. Currently looking for alternatives.

    EE and o2 networks provide the best signals in my area so there's at least a few more options available.
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