Confirmation of Payee

DavidAC

Are many banks signed up to this? My online payments to a non COP bank have failed many times this morning and blocked my account twice. My bank said because they cannot confirm the details by COP. Is this a common problem?

eskbanker

The main players are all signed up but not the smaller ones - which banks are you paying to and from?

Barkin

Dunno. If I attempt a payment that can't be verified by COP, I just get a warning to that effect which can be overridden and the payment then goes through.

DavidAC

Santander to DF Capital.

eskbanker

DavidAC said:

Santander to DF Capital.

Bank transfers shouldn't fail simply because recipient institutions aren't COP-enabled, so you'll need to push Santander for a better explanation than they've offered so far.  Have transfers from one to the other worked before?

MrFrugalFever

NatWest couldn't verify my payment to my newly opened Virgin Money eSaver account, said COP couldn't be verified.

35har1old

eskbanker said:

DavidAC said:

Santander to DF Capital.

Bank transfers shouldn't fail simply because recipient institutions aren't COP-enabled, so you'll need to push Santander for a better explanation than they've offered so far.  Have transfers from one to the other worked before?

They are not stopping the payment they are stating that they can't verify the receipit can you make a token  payment of say £1 see if this arrives if so proceed with the remainder.
If these are fixed rate accounts with min payments imits perhaps if you can setup a easy saver and transfer via this accounts

eskbanker

35har1old said:

eskbanker said:

DavidAC said:

Santander to DF Capital.

Bank transfers shouldn't fail simply because recipient institutions aren't COP-enabled, so you'll need to push Santander for a better explanation than they've offered so far.  Have transfers from one to the other worked before?

They are not stopping the payment they are stating that they can't verify the receipit can you make a token  payment of say £1 see if this arrives if so proceed with the remainder.

They are stopping the payments, according to OP, and hence the thread:

DavidAC said:

My online payments to a non COP bank have failed many times this morning and blocked my account twice. My bank said because they cannot confirm the details by COP. Is this a common problem?

masonic

Quite often (and I think I remember doing with DF Capital in the past) a payment below the minimum is bounced, but they confirm it by email, so you would know the details have been entered correctly on the payee.

DavidAC

Setup as new payee and made a small payment a few days ago. Got all the not COP are you shaw type messages, but it went through. A larger amount went through yesterday. All the problems started today.
Their fraud system blocked it. They said they do not know why, but it could be because it could not be COP verified.

eskbanker

DavidAC said:

Setup as new payee and made a small payment a few days ago. Got all the not COP are you shaw type messages, but it went through. A larger amount went through yesterday. All the problems started today.
Their fraud system blocked it. They said they do not know why, but it could be because it could not be COP verified.

Aren't they only applying CoP checks when you first set up the payee, rather than every time you pay thereafter?  In other words, if it worked first time round then subsequent failures can't be CoP related....