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Accused of hitting parked car

MenInBlack
Posts: 97 Forumite

in Motoring
Hi
I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Has anyone else ever had this happen to them?
I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Has anyone else ever had this happen to them?
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Comments
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Of course they should provide evidence. It might show someone else in a different part of the country with slightly different plates. That of course would be your defence. Or it could be that someone else was driving your car, with or without your knowledge - which would explain why you don't know about it.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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Why aren't you querying where and when?0
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OP,, you'll almost certainly find, if you read your policy docs, that you must pass this to your insurer to deal with. Same with any follow-ups.1
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MenInBlack said:I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Has anyone else ever had this happen to them?
Is Aviva your insurers or the third party's?
Happens all the time, people not being able to read handwriting/poor photos, agents mishearing registrations, people making assumptions when they find their car damage and believe another vehicle has corresponding damage, cloned number plates, the list goes on0 -
MenInBlack said:Hi
I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Has anyone else ever had this happen to them?
She stated that as far as she was aware she had not hit any vehicle at any time in said car park.
We did have dash cam footage that would prove no Collison took place but we did not say that to her insurance company. I downloaded all footage covering the previous 2 weeks to make sure we had it. We held this in reserve should anyone comeback with any so called proof!
6 months after the said accident her insurance closed the case.
Is there any damage to your car? If not then I would say you have done the right thing to ask for evidence.
3.795 kWp Solar PV System. Capital of the Wolds0 -
MenInBlack said:
I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Surely the police would investigate a hit-and-run?
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DullGreyGuy said:MenInBlack said:I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Has anyone else ever had this happen to them?
Is Aviva your insurers or the third party's?
Happens all the time, people not being able to read handwriting/poor photos, agents mishearing registrations, people making assumptions when they find their car damage and believe another vehicle has corresponding damage, cloned number plates, the list goes on0 -
It's my insurance company who are badgering me and not showing me any evidence. I called them today and they hung up on me so I don't know what they want me to do.0
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They are not badgering you. Someone has made a claim against you or the driver of the vehicle at the time via their own insurance company. The insurer has to deal with this matter in the proper manner. As some people do lie. You've made a rebuttal. This will be communicated to the other insurers. Then it's simply a matter of waiting to see if anything further transpires. Plenty of attempted scams these days.0
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sevenhills said:MenInBlack said:
I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence.
Surely the police would investigate a hit-and-run?
My experience is they're not interested if there isn't any injury to a person. My partner's car was hit in the gym car park. There was CCTV video from cameras in the car park of the other car hitting hers but police weren't interested in even looking at the video.1
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