Accused of hitting parked car

Hi 

I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 

Has anyone else ever had this happen to them? 
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  • Brie
    Brie Posts: 9,281
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    Of course they should provide evidence.  It might show someone else in a different part of the country with slightly different plates.  That of course would be your defence.  Or it could be that someone else was driving your car, with or without your knowledge - which would explain why you don't know about it.
    "Never retract, never explain, never apologise; get things done and let them howl.”
  • mebu60
    mebu60 Posts: 805
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    Why aren't you querying where and when? 
  • Car_54
    Car_54 Posts: 8,129
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    OP,, you'll almost certainly find, if you read your policy docs, that you must pass this to your insurer to deal with. Same with any follow-ups.
  • DullGreyGuy
    DullGreyGuy Posts: 9,136
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    I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 

    Has anyone else ever had this happen to them? 
    You don't drive a Corsa do you? Have another thread here today from the opposite side, alleging a car hit them but the third party is denying it. 

    Is Aviva your insurers or the third party's?

    Happens all the time, people not being able to read handwriting/poor photos, agents mishearing registrations, people making assumptions when they find their car damage and believe another vehicle has corresponding damage, cloned number plates, the list goes on
  • Merlin139
    Merlin139 Posts: 6,798
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    Hi 

    I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 

    Has anyone else ever had this happen to them? 
    My wife was accused of something similar in Feb this year. Her insurance contacted her saying she hit another car in a car park that she parks in most days.
    She stated that as far as she was aware she had not hit any vehicle at any time in said car park.

    We did have dash cam footage that would prove no Collison took place but we did not say that to her insurance company. I downloaded all footage covering the previous 2 weeks to make sure we had it. We held this in reserve should anyone comeback with any so called proof!

    6 months after the said accident her insurance closed the case.

    Is there any damage to your car? If not then I would say you have done the right thing to ask for evidence.


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  • sevenhills
    sevenhills Posts: 5,796
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    MenInBlack said:
    I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 


    Surely the police would investigate a hit-and-run?
  • I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 

    Has anyone else ever had this happen to them? 
    You don't drive a Corsa do you? Have another thread here today from the opposite side, alleging a car hit them but the third party is denying it. 

    Is Aviva your insurers or the third party's?

    Happens all the time, people not being able to read handwriting/poor photos, agents mishearing registrations, people making assumptions when they find their car damage and believe another vehicle has corresponding damage, cloned number plates, the list goes on
    No I think that is someone else.. nothing to do with me. 
  • It's my insurance company who are badgering me and not showing me any evidence. I called them today and they hung up on me so I don't know what they want me to do.
  • Hoenir
    Hoenir Posts: 1,220
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    edited 13 November 2023 at 6:52PM
    They are not badgering you. Someone has made a claim against you or the driver of the vehicle at the time via their own insurance company. The insurer has to deal with this matter in the proper manner. As some people do lie. You've made a rebuttal. This will be communicated to the other insurers. Then it's simply a matter of waiting to see if anything further transpires. Plenty of attempted scams these days. 
  • uknick
    uknick Posts: 1,604
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    MenInBlack said:
    I received an email from QMH Aviva about an incident they said that I hit a parked car and provided the car reg and make and model. I emailed back saying I do not know of such incident and to provide me with evidence and damage to said vehicle. My question is do I have a right to ask for evidence and pictures of damage as I'm being asked to defend a claim when there is no evidence. 


    Surely the police would investigate a hit-and-run?
    Is this said tongue in cheek?

    My experience is they're not interested if there isn't any injury to a person.  My partner's car was hit in the gym car park.  There was CCTV video from cameras in the car park of the other car hitting hers but police weren't interested in even looking at the video. 
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