Warm Home Discount Checker

KxMx

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

If you search for an identical neighbouring property, the details you need will be on their WHD. 

EPC is a bit of a red herring though, it has information but doesn't mean you will qualify for WHD. 

My council flat doesn't have an EPC, my neighbours does, neither of us qualify as "high energy cost" based purely on age, type and size of property.

Have you tried using https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount 

poppy12345

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

You don't need an EPC to be entitled the WHD. It depends on the size and age of the property you live in that qualifies you. If you live in a flat there will be less chance of being entitled. Same with newer build properties. 

MissLFC

KxMx said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

If you search for an identical neighbouring property, the details you need will be on their WHD. 

EPC is a bit of a red herring though, it has information but doesn't mean you will qualify for WHD. 

My council flat doesn't have an EPC, my neighbours does, neither of us qualify as "high energy cost" based purely on age, type and size of property.

Have you tried using https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount 

Yes did all that, the woman on the phone did it too. She said I qualify based on income but cannot get it without an EPC. I'm mid terrace & neighbours on both sides who are also council properties have EPCs with very different ratings.

MissLFC

poppy12345 said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

You don't need an EPC to be entitled the WHD. It depends on the size and age of the property you live in that qualifies you. If you live in a flat there will be less chance of being entitled. Same with newer build properties. 

Well when I called the scheme twice they have told me the same thing, that it is dependent on the energy rating & I can't move forward without an EPC. I'm in a terraced house built late 60s. I have draughts throughout the house & I use the heating more because I feel the cold more due to my health. The changes they made to the scheme make no sense to me, but I give up.

Spoonie_Turtle

MissLFC said:

KxMx said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

If you search for an identical neighbouring property, the details you need will be on their WHD. 

EPC is a bit of a red herring though, it has information but doesn't mean you will qualify for WHD. 

My council flat doesn't have an EPC, my neighbours does, neither of us qualify as "high energy cost" based purely on age, type and size of property.

Have you tried using https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount 

Yes did all that, the woman on the phone did it too. She said I qualify based on income but cannot get it without an EPC. I'm mid terrace & neighbours on both sides who are also council properties have EPCs with very different ratings.

The ratings are irrelevant, only the information on there about age, type and size.

Do you know how big any identical houses are?  We could look up that combination of characteristics in the spreadsheet to see if you should have qualified or not - because if not, then at least you'd know there was nothing to pursue.

It is based purely on those three characteristics, the reality of actually living in the house is unfortunately irrelevant.

poppy12345

MissLFC said:

poppy12345 said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

You don't need an EPC to be entitled the WHD. It depends on the size and age of the property you live in that qualifies you. If you live in a flat there will be less chance of being entitled. Same with newer build properties. 

Well when I called the scheme twice they have told me the same thing, that it is dependent on the energy rating & I can't move forward without an EPC. I'm in a terraced house built late 60s. I have draughts throughout the house & I use the heating more because I feel the cold more due to my health. The changes they made to the scheme make no sense to me, but I give up.

How often you put your heating on is irrelevant. It's based purely on age and size of the property you live in. 

MissLFC

Spoonie_Turtle said:

MissLFC said:

KxMx said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

If you search for an identical neighbouring property, the details you need will be on their WHD. 

EPC is a bit of a red herring though, it has information but doesn't mean you will qualify for WHD. 

My council flat doesn't have an EPC, my neighbours does, neither of us qualify as "high energy cost" based purely on age, type and size of property.

Have you tried using https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount 

Yes did all that, the woman on the phone did it too. She said I qualify based on income but cannot get it without an EPC. I'm mid terrace & neighbours on both sides who are also council properties have EPCs with very different ratings.

The ratings are irrelevant, only the information on there about age, type and size.

Do you know how big any identical houses are?  We could look up that combination of characteristics in the spreadsheet to see if you should have qualified or not - because if not, then at least you'd know there was nothing to pursue.

It is based purely on those three characteristics, the reality of actually living in the house is unfortunately irrelevant.

Yes it's mid-terrace, the houses are the same & so I know the age & size. The checker says I may be eligible, the people at WHD say they don't know without an EPC. The eligibilty checker states an EPC is not required to qualify for WHD, then after entering all info requested it says "you may be eligible" due to the benefits I receive & the property (which makes me wonder why I didn't get a letter to say I am eligible), but I need an EPC to claim it. It says it cannot give a definitive answer as to whether I am eligible or not because the property does not have an EPC but also that an EPC does not guarantee I would be eligible.

I called twice & both times was told that without an EPC there is nothing they can do. I don't have the bandwith to deal with it.

If they want to go by high energy costs why not just look at the actual usage. I do not understand why they changed it, it just seems unfair. Last year I was too ill to deal with it, I wish I hadn't wasted time trying this time around.

Spoonie_Turtle

MissLFC said:

Spoonie_Turtle said:

MissLFC said:

KxMx said:

MissLFC said:

I used to get the WHD prior to the changes last year, now I cannot because although I am on UC LCWRA & have health conditions made worse by cold & feel the cold more, I do not have an EPC for my property. I'm in a council house & the council say they do not provide new ones once they expire. WHD say I can't progress without one.

If you search for an identical neighbouring property, the details you need will be on their WHD. 

EPC is a bit of a red herring though, it has information but doesn't mean you will qualify for WHD. 

My council flat doesn't have an EPC, my neighbours does, neither of us qualify as "high energy cost" based purely on age, type and size of property.

Have you tried using https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount 

Yes did all that, the woman on the phone did it too. She said I qualify based on income but cannot get it without an EPC. I'm mid terrace & neighbours on both sides who are also council properties have EPCs with very different ratings.

The ratings are irrelevant, only the information on there about age, type and size.

Do you know how big any identical houses are?  We could look up that combination of characteristics in the spreadsheet to see if you should have qualified or not - because if not, then at least you'd know there was nothing to pursue.

It is based purely on those three characteristics, the reality of actually living in the house is unfortunately irrelevant.

Yes it's mid-terrace, the houses are the same & so I know the age & size. The checker says I may be eligible, the people at WHD say they don't know without an EPC. The eligibilty checker states an EPC is not required to qualify for WHD, then after entering all info requested it says "you may be eligible" due to the benefits I receive & the property (which makes me wonder why I didn't get a letter to say I am eligible), but I need an EPC to claim it. It says it cannot give a definitive answer as to whether I am eligible or not because the property does not have an EPC but also that an EPC does not guarantee I would be eligible.

I called twice & both times was told that without an EPC there is nothing they can do. I don't have the bandwith to deal with it.

If they want to go by high energy costs why not just look at the actual usage. I do not understand why they changed it, it just seems unfair. Last year I was too ill to deal with it, I wish I hadn't wasted time trying this time around.

If you tell us the size I'd be happy to look it up on their spreadsheet (at https://www.gov.uk/government/publications/warm-home-discount-eligibility-statement-england-and-wales-2023-to-2024-scheme-year-onward but for the size on given on an EPC, increase by 14%) so at least you would know  either way. 
And if you should be entitled to it then it would be worth complaining to your MP, if you're able to, because MPs need to know the scheme is failing people.  No complaints = they think it's fine = no chance of the problems being sorted for future years.

The reason they don't go by actual energy usage is people may choose to use more energy without needing it, and those who do need more may not use all that they need because they can't afford it.  It's completely impossible to determine from bills whether usage correlates to necessity.

Jyana

Sorry, reposting using Spoonies correct link. Looks like I was using a 2022s criteria the first time, apologises! (Thanks Spoonie!)

It looks like you need your home to be at least 101m2.