Ryanair not honest about delay reasons

eskbanker

xfurrier said:

eskbanker said:
If you're saying that a ZAD-STN flight is scheduled to depart 40 minutes after a STN-ZAD one is due to arrive, then that doesn't necessarily indicate that they're intended to be operated by the same aircraft, although that'll often be the case.  I don't know the scale of Ryanair's operations at ZAD, in terms of what other flights they'd have had around that time?

Normally, there is a single flight during summer-ish months and the same aircraft is used for the return trip soon after landing in ZAD.

If they had no other scheduled services on any routes in or out of ZAD on that day then I can't see why they'd fly to and from HHN, unless they perhaps flew empty to some sort of engineering base there, to follow up on the bird strike before returning to passenger service?

xfurrier said:

eskbanker said:

If the aircraft arriving from STN had been intended to return there immediately afterwards but was redeployed onto a HHN routing first then yes, that would suggest that another aircraft suffered a bird strike, rather than yours, which would indeed open up a discussion about whether your flight genuinely was delayed by qualifying extraordinary circumstances.

What can I do to find out more? I did respond to their rejection letter asking for more info, but it's been more than 2 months without a reply. How to follow up on it?

If you're not getting anywhere with Ryanair's claims process then the next step would seem to be to escalate to Aviation ADR for adjudication: https://www.aviationadr.org.uk/how-to-complain-about-a-ryanair-flight/

Hoenir

xfurrier said:

In addition - my daughter just reminded me - the pilot apologised for delay and said that there were instructed to pick up another flight.

Drip feeding information is a sure way of a discussion ending up going down rabbit holes.