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No backup for Whatsapp - help!

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  • debitcardmayhem
    debitcardmayhem Posts: 12,704 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 9 November 2023 at 8:26PM
    Roger-D said:
    DigSunPap said:
    Have you checked WhatsApp on your desktop? Maybe it could still be stored on there
    Good thought but no, nothing. I read that the desktop version simple reads back and forth from the phone and, as soon as disconnected then everything that was stored in cache is deleted.
    Have you tried web WhatsApp from a browser? https://web.whatsapp.com/
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • bob_a_builder
    bob_a_builder Posts: 2,357 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 November 2023 at 8:07PM
    Might be worth everyone checking that their WhatsApp  back up IS really backing up !
    Well ,based on my limited experience anyway

    Whist I though/knew I had previously enabled WhatsApp back up a long time ago this thread prompted me to double check
    On my phone the Last Back up date was 2 years ago ( to the day ?) - despite the backup being enabled as Daily and on a valid Google account ?
    My wifes phone showed last back up as 6 months ago - same settings to a different valid google account !

    Just forced both phones to do WhatsApp backups - will check again in a couple of days





  • Yep, you never know when you wish your backup does not work for the covid enquiry..... 😀
  • Roger-D
    Roger-D Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Might be worth everyone checking that their WhatsApp  back up IS really backing up !
    Well ,based on my limited experience anyway

    Whist I though/knew I had previously enabled WhatsApp back up a long time ago this thread prompted me to double check
    On my phone the Last Back up date was 2 years ago ( to the day ?) - despite the backup being enabled as Daily and on a valid Google account ?
    My wifes phone showed last back up as 6 months ago - same settings to a different valid google account !

    Just forced both phones to do WhatsApp backups - will check again in a couple of days





    Well, I'm pleased that I have been able to help at least one person out. Thank you for posting this as a good reminder to everyone to check.

    To update:
    I contacted WhatApp help chat and they said that on Android 9 and older it was possible to retrieve old conversations but not on the later ones. I'm on Android 12.

    As another thought, does anyone know if it's possible, person by person, to forward on a whole conversation back to the other member of the conversation? If it is then I could at least for the important ones, get them to send me everything back and I could slower re-fill my full chat History.
  • Roger-D said:
    As another thought, does anyone know if it's possible, person by person, to forward on a whole conversation back to the other member of the conversation? If it is then I could at least for the important ones, get them to send me everything back and I could slower re-fill my full chat History.
    It's possible for them to export their chat with you to a text file, which they could send you. You wouldn't be able to "re-insert" it into your chat though.
    To do this they have to click on your profile picture with the chat open, and scroll to the bottom to find "Export Chat".
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