Car Insurance with LV and switching elsewhere - questions

DJHILTON1971

Just got my renewal quote from LV (of which I hav been a customer since November 2010) for my 15-plate Ford Focus, and quite frankly almost had a heart attack from what it stated. Last year my renewal quote came in at £465 but this year my renewal quote from them has come at £694. This is a whopping 50% increase.

I had an accident claim in January 2019 (hit something covered in snow on the road) which was settled (repairs were quoted as £1700 by the insurance approved garage) and certainly pushed my insurance up a bit from the November 2019 quote, but even with this claim on file it gradually came down up to and including last November.

I enquired with LV for an explanation and even checked on the DVLA website to see if there was any penalty points picked up and there weren't any (I didn't think I had anyway) and also that I have had made no further claims since. The person at LV I spoke to said 'it was down to increased costs within the insurance industry'.

I asked them to turn my off my auto-renewal as I told them (politely of course) it was time to go elsewhere.

Upon checking on Moneysupermarket, I have come across a much more reasonable quote from Aviva, even with the details of the January 2019 claim declared this has come in at a far more reasonable £517.

The one thing that has thrown me on the Aviva site is to regards of the how many years and proof of NCD you have. The documents that came through on a PDF via email from LV show I have 8 years NCD.

On the Aviva site, what is throwing me is that their criteria states 'Your NCD must be from a policy that expired within the last 24 months'.

I have 2 questions regarding all of this:

1. Has anyone else had a renewal quote from LV or elsewhere where the quote is about 50% higher (or even higher) than last year, despite not making a claim or getting points on their licence?

2. As for the NCD criteria from Aviva due to my current policy not expiring until 21st November, does that mean I would have to approach Aviva on the following day (22nd November) when my policy with LV will have expired?

I would appreciate feedback on this.

Thanks

bluelad1927

I wouldn't dwell on the 50% higher. Lots of people have been quoted these sort of increases this year without any change in circumstances.


The second point just means that you can't use any NCD that is from a policy that expired over two years ago. It doesn't mean it had to have expired

DJHILTON1971

bluelad1927 said:

I wouldn't dwell on the 50% higher. Lots of people have been quoted these sort of increases this year without any change in circumstances.


The second point just means that you can't use any NCD that is from a policy that expired over two years ago. It doesn't mean it had to have expired

I have been with LV since November 2010 with the same policy (and policy ref).

Does this mean I should be fine switching?

GrumpyDil

DJHILTON1971 said:

bluelad1927 said:

I wouldn't dwell on the 50% higher. Lots of people have been quoted these sort of increases this year without any change in circumstances.


The second point just means that you can't use any NCD that is from a policy that expired over two years ago. It doesn't mean it had to have expired

I have been with LV since November 2010 with the same policy (and policy ref).

Does this mean I should be fine switching?

Yes
and more words to fill

oscarward

I am with LV, not really considering any other insurers . Mainly due to their customer service.

400ixl

You put in the 8 years NCD listed on the LV renewal in the quote for Aviva. Once you accept the quote to start on the date that you current policy ends then you may be asked to provide proof of NCD. The renewal quote letter with the NCD listed is what you supply to them.

That is it really. Your NCD years pass from one policy to the other across the providers.

400ixl

oscarward said:

I am with LV, not really considering any other insurers . Mainly due to their customer service.

Plenty of other insurers out there who provide excellent customer service and may be cheaper. Always worth a look and make a decision based on that. No point in paying what could be hundreds more in the current climate when you don't need to.

oscarward

400ixl said:

oscarward said:

I am with LV, not really considering any other insurers . Mainly due to their customer service.

Plenty of other insurers out there who provide excellent customer service and may be cheaper. Always worth a look and make a decision based on that. No point in paying what could be hundreds more in the current climate when you don't need to.

The operative word there is may. In my experience the other big insurers are of a comparable price. Where the difference  lies is in the wait times for a response at the call centres. LV take minutes whereas I spent close to an hour with another insurer before giving up. Normally when renewing I look at Direct line, Aviva . I’ve been with the cheaper in the past and discovered they are cheaper for a reason 

chaotic_j

I've just had a renewal quote with Privilege over 100%.. from £279.39 to £581.13 I called them and apparently my type of car has gone up in risk due to more accidents during the year and the parts are more expensive..

It's a Vauxhall Corsa and I've 16 years no claims.. erm.. found a price of £470 and they won't even match it. Going through a cashback site adds £100 onto the quote to get £36 cashback so would end up paying £64 more..

Cost of corporate greed crisis..

Yorkie1

Mine's just come through from LV - an increase from £264 to £383, so nearly 50% too. (I have a Boundless member discount).

I did some quotes through the compare tool on this site, trying yo match cover (though it's not easy to get specific details of things like personal accident etc. cover).

Aviva Zero is £218, Aviva standard is £247, and Aviva Premium is £291. Direct Line would be anything from over £400 (depending on cover or extras). So it's such a lottery as to what is what.

Will investigate Aviva further.

DJHILTON1971

Yorkie1 said:

Mine's just come through from LV - an increase from £264 to £383, so nearly 50% too. (I have a Boundless member discount).

I did some quotes through the compare tool on this site, trying yo match cover (though it's not easy to get specific details of things like personal accident etc. cover).

Aviva Zero is £218, Aviva standard is £247, and Aviva Premium is £291. Direct Line would be anything from over £400 (depending on cover or extras). So it's such a lottery as to what is what.

Will investigate Aviva further.

I'm considering Aviva too