Additional item included in an order - do I have to pay for it?

DigSunPap

BooJewels said:

DigSunPap said:

For the sake of £25 I would say just keep it! Is it from a big corporate company or a small family business because that could be the difference for me.

If you see my previous post, you'll see where we're up to with it now.  I think they're quite a large company, with an extensive product range.

I see, id probably just leave it then its no skin off their nose. 

BooJewels

DigSunPap said:

BooJewels said:

DigSunPap said:

For the sake of £25 I would say just keep it! Is it from a big corporate company or a small family business because that could be the difference for me.

If you see my previous post, you'll see where we're up to with it now.  I think they're quite a large company, with an extensive product range.

I see, id probably just leave it then its no skin off their nose. 

I'm the kind of person that cannot get away with anything and my conscience would make it difficult for me to even try.  If I'd said nothing, they'd be sure to contact me in a week or two, saying that they'd done an audit and realised I'd been sent something I shouldn't have been - so I'd be sprung in the dishonesty. 

Granted, my email to them was a smidge of a try on - I advised them that I'd received the item in error and how I thought it had happened, but I didn't ask how to resolve it - I just left it as a statement of fact - that it had happened.  I was curious as to how they'd respond - thinking at the time that I could maybe keep it.   That was an error on my part - I misinterpreted the 'unsolicited' aspect.

DigSunPap

BooJewels said:

DigSunPap said:

BooJewels said:

DigSunPap said:

For the sake of £25 I would say just keep it! Is it from a big corporate company or a small family business because that could be the difference for me.

If you see my previous post, you'll see where we're up to with it now.  I think they're quite a large company, with an extensive product range.

I see, id probably just leave it then its no skin off their nose. 

I'm the kind of person that cannot get away with anything and my conscience would make it difficult for me to even try.  If I'd said nothing, they'd be sure to contact me in a week or two, saying that they'd done an audit and realised I'd been sent something I shouldn't have been - so I'd be sprung in the dishonesty. 

Granted, my email to them was a smidge of a try on - I advised them that I'd received the item in error and how I thought it had happened, but I didn't ask how to resolve it - I just left it as a statement of fact - that it had happened.  I was curious as to how they'd respond - thinking at the time that I could maybe keep it.   That was an error on my part - I misinterpreted the 'unsolicited' aspect.

Oh well at least you feel as if you did the right thing by contacting them. Nothing ventured nothing gained.

BooJewels

It has now been collected by Royal Mail and is back en route to the supplier.