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Carbon fiber ring

Olivia779
Posts: 5 Forumite

Hi, about a year or two ago I bought a ring from an american jeweler called James Allen via their website. Unfortunately just recently my ring got stolen of me and I was wondering if they refuse to send out a new one, what rights do I have as an international customer and the consumer rights acts or something similar to that?
Thank you !
Thank you !
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Comments
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Olivia779 said:Hi, about a year or two ago I bought a ring from an american jeweler called James Allen via their website. Unfortunately just recently my ring got stolen of me and I was wondering if they refuse to send out a new one, what rights do I have as an international customer and the consumer rights acts or something similar to that?
Thank you !4 -
How is it the retailers fault it was stolen?3
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None at all.
If you purchased from an American site the Consumer Rights Act will very likely not apply and any compang/trader can choose whether or not to do business with another individual/legal entity so long as any decision is not based on breaching a protected characteristic.
Why do you think it might be an issue?2 -
Not sure I understand your question. If something gets stolen you are expecting the retailer to replace it?Is this something to do with replacing it via an insurance claim?Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid2
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Perhaps the question is whether the retailer is compelled to sell a new one? Otherwise, it makes no sense.
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Talk to your insurer, that's the only option.2
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GrumpyDil said:None at all.
If you purchased from an American site the Consumer Rights Act will very likely not apply and any compang/trader can choose whether or not to do business with another individual/legal entity so long as any decision is not based on breaching a protected characteristic.
Why do you think it might be an issue?3 -
Did you take out the insurance they promote on their website for US and Canadian customers???2
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Jonboy_1984 said:Did you take out the insurance they promote on their website for US and Canadian customers???0
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I paid quite a lot is there an excuse I can say?0
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