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Credit card company forcing online statements
Comments
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DullGreyGuy said:Most are being pushed to up their ESG commitments, reducing post (both in terms of paper and vans moving it around the country) will form a small part of that commitment and an easy win.Instead "We’re experiencing some issues and may not be able to send as many by post as we normally do." implies some kind of technical issue.I guess the "issue" could be failing to meet one of their ESG targets, but again they should make that clear in the email if that is the case.3
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I love the way the banks are pushing towards on line documents but are often insisting on original paper documents for ID proof.When I have closed a LBG account I always get a paper final statement even though I am paper free and the document is available on line. Also MBNA send me my BT & MT offers in the post every month.1
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molerat said:I love the way the banks are pushing towards on line documents but are often insisting on original paper documents for ID proof.0
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eskbanker said:molerat said:I love the way the banks are pushing towards on line documents but are often insisting on original paper documents for ID proof.Save £5k in 2024 challenge #32
Saved Total = £6,481.35 / £5,000 (Nov24)
Secured/Unsecured loans x 1
Credit Cards x 7 (total limit £35,500)
Creation FS Retail Account x 1
0% Overdraft x 1 (£0 / £250)
Mortgage Outstanding - £139,149.17 (Payment 6/360)
Total Debt = £1,687.50 (0%APR) @ £112.50pm
Charity fundraising goal for 2024 = £1,000 for animal rehoming / dog fostering etc0 -
se12 said:I know that I can printout copies from the online banking website however it isn't the same. Some companies won't accept printed out copies as proof of address which I why I prefer to have an original copy.
Every time I've been asked recently to submit proof of address etc its been via a website and so physical media is the problem as you then have to scan it in etc -v- electronic files you can just upload. The only exception to that has been a couple where they wanted "live photos" of documents but there is no way they will tell from a photo if its home or bank printed.0 -
se12 said:I know that I can printout copies from the online banking website however it isn't the same. Some companies won't accept printed out copies as proof of address which I why I prefer to have an original copy.0
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I also use the printed credit card statements as proof of purchase if I ever need to return an item to a shop and can't find the receipt.
With an official credit card statement the shop cannot refuse this as a proof of purchase. I can imagine some retailers may use the fact that it's a printed online banking statement as an excuse to refuse a refund.1 -
se12 said:With an official credit card statement the shop cannot refuse this as a proof of purchase.3
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se12 said:With an official credit card statement the shop cannot refuse this as a proof of purchase.
I'll save you searching, there isn't any. There are just some consumer websites like this one saying you MAY be able to use it.
If your idea was right and my £300 TV breaks that I cannot remember where I bought it from then all I'd need to do is find any retailer that sells TVs that I spend £300 or more in one transaction with around the date I think I got it and then take the bank statement as proof it must be them even though there may be 3-4 other companies it possibly could be.2 -
Whilst organisations in the banking industry maybe on board in dealing with PDF copies of statements, there are other organisations that are not on board.In the past few years I had to provide paper statements to my stockbroker and CFD provider to prove the account to which I wanted to withdraw money. I didn't ask if there was a way around that and complied.I haven't opened a new account recently but those organisations that provide savings accounts linked to your current account, do they not also need paper proof of the account from which the money is provided and returned?So yes I still need paper statements as far as I know.Edited to add: after posting, I thought this statement might be better in the equivalent thread in the banking and budgeting board. I then read that thread and decided it didn't have the same context as this thread so am keeping this post here.2nd edit: paper statements from banks are also useful where you move to somewhere where you are not the owner or bill payer. Say you move in with someone else and they pay all the bills. Then say you don't have a driving licence. Just saying.HTH1
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