Uswitch & Lebara new website

masca Posts: 54
First Anniversary Combo Breaker First Post
edited 23 October 2023 at 7:51AM in Mobiles
Apologies if this is covered elsewhere, but I couldn't find anything.

I'm trying to switch to a new plan on an existing sim via Uswitch (and, perhaps optimisticly, Topcashback) using the following link that I've found posted elsewhere here:

Initially the pages show the correct discounted price (for the first 3 months as per a new customer), but after selecting my existing sim, only the full price is shown on the Lebara payment screens.  Has anyone else proceeded with a paymemt this way, and if so, what were you actually charged?  I'm looking at the unlimited plan which is £9.98 as opposed to the full £24.99, so quite a difference!  I appreciate that I could order a new sim, but I would very much like to avoid this if possible (not very environmentally friendly), and it used to be possible to use an existing sim on a new plan prior to the new Lebara website going live.

Many thanks!


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