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Extension telephone socket

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We currently have our broadband router connected to the master socket downstairs but we'd like to move the router to upstairs in the study where an extension telephone socket is.

I hoped it would be a trivial task of relocating the router, plug in and away but unfortunately, no internet connection.

Without a telephone, how can I tell that the socket is connected or working?

Photos below:





Do these wiring look right?



This is the entry to the master socket.

Is it worth asking BT/Openreach (or an engineer?) to relocate the master socket?
«1345

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,692 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Get a local company to have a look, a Master Socket move is well over £100 with Openreach.

    Does you current master have just a single outlet with a separate microfilter ?
  • Ayr_Rage said:
    Get a local company to have a look, a Master Socket move is well over £100 with Openreach.

    Does you current master have just a single outlet with a separate microfilter ?
    yes it is an old Master 5C socket.
  • Section62
    Section62 Posts: 9,706 Forumite
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    Ayr_Rage said:
    Get a local company to have a look, a Master Socket move is well over £100 with Openreach.

    Only Openreach can (legally) move one of their master sockets.

  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    We currently have our broadband router connected to the master socket downstairs but we'd like to move the router to upstairs in the study where an extension telephone socket is.

    I hoped it would be a trivial task of relocating the router, plug in and away but unfortunately, no internet connection.

    Without a telephone, how can I tell that the socket is connected or working?

    Photos below:





    Do these wiring look right?



    This is the entry to the master socket.

    Is it worth asking BT/Openreach (or an engineer?) to relocate the master socket?
    You've shown us ONE socket, presumably the extension?
    Any chance of a similar pic of the master? (Yes, I know it's the 'property of...')
    And that outdoor JB - I presume the only used cable is the black one on the left? Does that definitely go to the incoming telephone wire?
  • Ayr_Rage
    Ayr_Rage Posts: 2,692 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    @Section62 I was answering this question

    Without a telephone, how can I tell that the socket is connected or working?

    Not advocating an illegal socket move.
  • Section62
    Section62 Posts: 9,706 Forumite
    1,000 Posts Fourth Anniversary Name Dropper

    And that outdoor JB - I presume the only used cable is the black one on the left? Does that definitely go to the incoming telephone wire?
    That looks like part of a cable TV/phone system, rather than anything to do with a BT line.
  • Ectophile
    Ectophile Posts: 7,970 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Without a telephone, how can I tell that the socket is connected or working?
    Corded telephones can be picked up really cheap, and may be useful in case of emergency.

    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Yorkie1
    Yorkie1 Posts: 11,998 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Ectophile said:
    Without a telephone, how can I tell that the socket is connected or working?
    Corded telephones can be picked up really cheap, and may be useful in case of emergency.

    I agree (I have one for just such a purpose), but only until the landline system switches from the existing wiring to over the internet, unfortunately
  • it's not clear what the pictures are supposed to be showing? 
    if you aren't getting a connection at the slave point in the upstairs study it would imply a fault between maser socket and there.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 October 2023 at 8:41PM

    Without a telephone, how can I tell that the socket is connected or working?
    ....


    Do these wiring look right?

    Start with opening the master socket and checking that these wires are connected to it. Some wires are excessive as I see only two wires going from the black cable into the house.

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