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Key battery

I am with Nissan on personal contract hire. Had the car about 2.5 years and I pay monthly (includes yearly servce cost). My car key is saying battery is low.

Nissan are telling me I have to pay for replacement although I asked them if it would not be covered by warranty. 
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Comments

  • daveyjp
    daveyjp Posts: 13,842 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wear and tear.  No doubt its a CR2032 which are cheap as chips on Amazon or at any number of bargain shops.
  • cymruchris
    cymruchris Posts: 5,571 Forumite
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    I can't imagine a warranty would ever cover a battery in the key/keyfob. What's the fault? A warranty covers things that break or perform not as expected. A service cost covers oil & filter changes and a few more bits as per schedule. Things that wear out through normal use/wear & tear are generally not covered. Without seeing your policy details/cover terms etc. we can't really know - but definitely highly unlikely.
  • 400ixl
    400ixl Posts: 4,482 Forumite
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    No its a wear item and you are arguing over something that is about £2 each and you can do it yourself. Best to do one key, prove it is working and then do the other one.

    Example video on how to do it https://www.youtube.com/watch?v=MOkh9fcGJC8

    You may just need to search for your particular fob to get the right instructions.
  • Brie
    Brie Posts: 15,943 Ambassador
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    If you don't fancy changing the battery go into one of those shoe repair places that are everywhere - Timpsons?  Think they charged £25 last time they did this for me.  The dealership wanted £300+
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  • tifo
    tifo Posts: 2,160 Forumite
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    sultan123 said:
    I am with Nissan on personal contract hire. Had the car about 2.5 years and I pay monthly (includes yearly servce cost). My car key is saying battery is low.

    Nissan are telling me I have to pay for replacement although I asked them if it would not be covered by warranty. 
    You can buy decent (duracell, panasonic, varta) button CR2032 battery for about £1 each though might be a pack of 2 or 4. Easy enough to change, done it loads of time on our keys, on BMW key last week.
  • A replacement battery shouldn't cost a lot, you can get them online pretty easily.
  • Stateofart
    Stateofart Posts: 349 Forumite
    Fifth Anniversary 100 Posts
    edited 20 October 2023 at 2:13PM
    daveyjp said:
    Wear and tear.  No doubt its a CR2032 which are cheap as chips on Amazon or at any number of bargain shops.

    Yeah nearly all this.  Easy to crack open and change.  Costs about a quid.
  • CliveOfIndia
    CliveOfIndia Posts: 2,725 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I'm with the others on this - it'll cost about a quid for a battery and take you about 2 or 3 minutes to change it yourself.  I've changed dozens of them over the years in various cars I've had.  Odds on the owner's manual will even have instructions for doing it, and tell you what type of battery you need.
    Usually it's just a case of sticking in a new battery.  Occasionally you may need to reset it.  Again, the owner's manual will tell you how to do this if it's necessary, but it's usually something dead simple like stick the key in the ignition, turn it to the first click then press the key button, something along those lines.
  • baser999
    baser999 Posts: 1,242 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Battery has done well to last 2.5 years
  • Car_54
    Car_54 Posts: 9,012 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    daveyjp said:
    Wear and tear.  No doubt its a CR2032 which are cheap as chips on Amazon or at any number of bargain shops.

    Yeah nearly all this.  Easy to crack open and change.  Costs about a quid.
    You’ve been robbed. Pack of 8 for £1 at our local pound shop.
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