RWG won't phone out

alanjones60

roddydogs said:

Just found this old thread to post that RWG keep switching off my mobile, despite the fact that I've made sure that the 90 days usage is adhered to. The phone is switched off for long periods, perhaps their system senses this, and disconnects? Or do RWG not want their "free" customers, yes it's switched back on when you notify them, but why?
Another gripe is their non answering of phone calls

I dont think they want to get rid of their free customers,which im one,because they make cash out of us when we away from wi fi at home.
Im on 3 "sun" holidays this year in the uk,and 2 in spain,and i add the £5 bundles in the uk,and the £20 bundles when in spain.

Deldredd

Got this same message yesterday when trying to ring Home phone and my brothers mobile, I have only had the Sim for less 3 weeks. Did find today when it finally answered after a few tries my Balance was £0.00 even though only made 2-3 calls less than 2 mins each, thought that was the issue so bought a top up from their online shop 6 hours ago. Balance still reports £0.00 on phone and still same message. What the hell are they playing at over there, Sent them a message on their system. It took them 4 days to port over my old number after me messaging them although they state will be 2 maximum.