EE is rubbish.

Fortyfoot

Should I have to pay for this?

Fortyfoot 

Penguin_

You could do with checking on a laptop connected to your router by ethernet. 

southsidergs

Hmmmm a 3rd party speed test on what looks like a mobile device via wifi, wouldn't expect the best results via that tbh, any chance of running a wired speed test?

Neil_Jones

Fortyfoot said:

Should I have to pay for this?

Fortyfoot 

Is this a speedtest over an EE landline broadband connection or is it a conection over the mobile network?

Your icons suggest its over Wi-Fi, so you are referring to a landline internet connection.

Its not a fair comparison so get a wired connection going and do your speedtest on a computer.  Then you'll have the answer to your question.

Cisco001

So, what is the query?

You can cancel it after min term if you don't want it...