I was offered cheaper business fibre than customer - is there a catch?

I've been offered 12 months discounted, so £15 a month on a business fibre account, so total over 20 months would be ((12*15)+(12*30)) = £540 (this includes VAT) compared to £24, or (24*24) for £576.

Is there any catch to this? Is there any reason to go with the domestic/personal account at £24 a month? CPI changes for example, would that make it more costly?

I'm somewhat skeptical as business accounts usually cost more simply because they offer a several level agreement and priority usually compared to domestic accounts.

Comments

  • iniltous
    iniltous Posts: 2,974
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    edited 15 October 2023 at 5:38PM
    Tread carefully, anecdotally plenty of disgruntled ‘consumers’ who buy ‘business’ tariffs only to discover the price quoted wasn’t what they expected, or when the initial price increases they find they are massively uncompetitive and have onerous penalties to get out of the deal ( often 5 year commitments ) , plus as a business tariff you forgo any consumer protection .

    I’m not saying don’t , simply be very wary , finally a lot of these companies change names , and give themselves positive feedback on those type of ‘feedback’ sites , personally I would check the names behind the company ( especially if you have never heard of them ) and check them out, unfortunately many ‘crooks’ in this industry 
  • Neil_Jones
    Neil_Jones Posts: 8,803
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    edited 15 October 2023 at 5:47PM
    Business rates are usually quoted exclusive of VAT.

    Also what's "((12*15)+(12*30))" supposed to be?  If your say its over 20 months why you are multiplying by 12 again afterwards?

    Surely your sum should be 12 lots of 15 at £180 and then eigght months of 30 is 240, so that's £420.

    I'm assuming £30 is the after discount rate, which itself sounds more plausible for business broadband without VAT.
  • Grumpy_chap
    Grumpy_chap Posts: 14,361
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    I've been offered 12 months discounted, so £15 a month on a business fibre account, so total over 20 months would be ((12*15)+(12*30)) = £540 (this includes VAT) compared to £24, or (24*24) for £576.

    Is there any catch to this? Is there any reason to go with the domestic/personal account at £24 a month? CPI changes for example, would that make it more costly?

    I'm somewhat skeptical as business accounts usually cost more simply because they offer a several level agreement and priority usually compared to domestic accounts.
    Business contracts often require that the agreement is with a business, not an individual.
    Business contracts are often exactly what it says on the tin, i.e. broadband only.  Consumer contracts are often a "bundle" so include TV services or similar.
    Are you comparing apples with apples?
  • littleboo
    littleboo Posts: 1,463
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    Who is the provider?
  • I've been offered 12 months discounted, so £15 a month on a business fibre account, so total over 20 months would be ((12*15)+(12*30)) = £540 (this includes VAT) compared to £24, or (24*24) for £576.

    Is there any catch to this? Is there any reason to go with the domestic/personal account at £24 a month? CPI changes for example, would that make it more costly?

    I'm somewhat skeptical as business accounts usually cost more simply because they offer a several level agreement and priority usually compared to domestic accounts.

    Was this TalkTalk ?
    If so - Yes I used TalkTalk business (then called Nildram) for a few years until about 2010 when I transferred my alleigence to TT home division
    I found their support was far superior to "home" but at the time, "home" was cheaper - no other reason but yes, you can use "Business" just add VAT !
  • phillw
    phillw Posts: 5,589
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    edited 23 October 2023 at 8:50PM
    I would look on topcashback and see what deals they offer, I am paying the equivalent of around £15 a month for 18 months after cash back (and including VAT).

    Neither of the tariffs you have been offered sound particularly great to me.

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