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Santander App. : Transactions not displaying

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  • BooJewels
    BooJewels Posts: 3,006 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    That's exactly what I was doing too, as for some reason in my spreadsheet I'd noted it as 31st August - which I knew was certainly wrong.  I wanted to note the day I opened the account and when I funded it - turns out it was the same day - 11th.  Maybe try after 11pm, if you're still up, see if the problem is cleared by then.
  • BooJewels said:
    That's exactly what I was doing too, as for some reason in my spreadsheet I'd noted it as 31st August - which I knew was certainly wrong.  I wanted to note the day I opened the account and when I funded it - turns out it was the same day - 11th.  Maybe try after 11pm, if you're still up, see if the problem is cleared by then.
    I will do. Thanks for sharing your experience. 
    I’m new to Santander, and until now, their app. has been great. Hopefully it will sort itself soon. 
    Digital Payback

    The National Lottery : A tax on those who aren’t good at maths.
  • BooJewels said:
    That's exactly what I was doing too, as for some reason in my spreadsheet I'd noted it as 31st August - which I knew was certainly wrong.  I wanted to note the day I opened the account and when I funded it - turns out it was the same day - 11th.  Maybe try after 11pm, if you're still up, see if the problem is cleared by then.
    I will do. Thanks for sharing your experience. 
    I’m new to Santander, and until now, their app. has been great. Hopefully it will sort itself soon. 

    Santander App. problem sorted. 
    Interest was paid to the account overnight, and now all transactions appear as normal. 

    A strange one. Odd that the transactions would disappear a day before interest is added. 

    But all now fine. 
    Digital Payback

    The National Lottery : A tax on those who aren’t good at maths.
  • BooJewels
    BooJewels Posts: 3,006 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Super, glad that's sorted for you and you have and can see your interest.  It is a bit odd.  Mine was maybe a week ago, not when interest was due, so it's not just that.
  • BooJewels said:
    Super, glad that's sorted for you and you have and can see your interest.  It is a bit odd.  Mine was maybe a week ago, not when interest was due, so it's not just that.
    Glad it’s back to normal. 
    I’ll know the next time to do nothing and just let it fix itself!!
    😀
    Digital Payback

    The National Lottery : A tax on those who aren’t good at maths.
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