Supplier says they don’t make old meters anymore?

Netexporter

luvchocolate said:

I had a leak on my gas meter found upon annual service. 
I informed Shell and at my request got an ordinary meter 

I suspect the replacement was done by the pipeline operator, as it was an emergency situation. They couldn't be expected to carry a whole range of smart meters, to suit every supplier, so will just install a traditional G4 meter to make the supply safe and legal.

EssexHebridean

Chris_b2z said:

It's a shame there's such a reluctance to adopt smart meters but quite understandable. We're just not very good at implementing major infrastructure projects. Half of the installed smart meters are SMETS1 which are not fit for purpose and will have to be upgraded or replaced.

Also, I've discovered that my SMETS2 meter is not working as designed. I don't care so much about the IHD which has never worked but it is a concern when the clock has been 7 hours out of sync for the past year. A fault like that can be costly on an E7 tariff.

Not sure where you are getting this from - the majority of SMETS 1 meters have now been adopted and are now smart again. More information here: https://www.smartdcc.co.uk/our-smart-network/current-programmes/smets1-enrolment-and-adoption/

What does your supplier have to say about your meter clock being out of sync? 

OP - perhaps it might help if you explained why you are wary about getting smart meters installed - it may be that you have fallen victim to some of the masses of misinformation that is out there and in fact the things that concern you aren't actually issues at all. (Like the number of people who still believe that smart meters will stop being smart when you change supplier - for example!) 

molerat

Not sure where you are getting this from - the majority of SMETS 1 meters have now been adopted and are now smart again.

Where did you get that information from, certainly not from the linked information.  There is nothing solid in there about the number of SMETS1 meters left and not adopted or that cannot be adopted, just the usual Quango positive spins on everything.

[Deleted User]

molerat said:

Not sure where you are getting this from - the majority of SMETS 1 meters have now been adopted and are now smart again.

Where did you get that information from, certainly not from the linked information.  There is nothing solid in there about the number of SMETS1 meters left and not adopted or that cannot be adopted, just the usual Quango positive spins on everything.

Try Gov.uk. Data as at Q4 2022

dunstonh

Supplier says they don’t make old meters anymore?

That is logical as they wouldn't be old if they are new.

It is also logical not to install old technology when modern options are better and cheaper.

I am unsure what to do, I really would prefer not to get one, but we have used gas during that time & i’m worried about incurring a large bill. 

Accept the smart meter.  There really doesn't appear to be any justifiable reason for you to reject one.

Also, I've discovered that my SMETS2 meter is not working as designed. I don't care so much about the IHD which has never worked but it is a concern when the clock has been 7 hours out of sync for the past year. A fault like that can be costly on an E7 tariff.

Both of my previous conventional meters went out of sync on the timer.   Smart meters should, in theory, be retaining time as they check in via the network whereas conventional ones didn't.      You should get that fixed if its happening on a SMETS2.

EssexHebridean

molerat said:

Not sure where you are getting this from - the majority of SMETS 1 meters have now been adopted and are now smart again.

Where did you get that information from, certainly not from the linked information.  There is nothing solid in there about the number of SMETS1 meters left and not adopted or that cannot be adopted, just the usual Quango positive spins on everything.

There is a reference in the linked site:



As a rule I would suggest that "The majority" and "almost all" can be used fairly interchangeably. 


More information in the document that Dolor quotes from above also - here you go: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1143890/Q4_2022_Smart_Meters_Statistics_Report.pdf 

MeteredOut

EssexHebridean said:

molerat said:

Not sure where you are getting this from - the majority of SMETS 1 meters have now been adopted and are now smart again.

Where did you get that information from, certainly not from the linked information.  There is nothing solid in there about the number of SMETS1 meters left and not adopted or that cannot be adopted, just the usual Quango positive spins on everything.

There is a reference in the linked site:



As a rule I would suggest that "The majority" and "almost all" can be used fairly interchangeably. 


More information in the document that Dolor quotes from above also - here you go: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1143890/Q4_2022_Smart_Meters_Statistics_Report.pdf 

It's only almost all of the "dormant meters which the DCC can proactively identify and upgrade".

If they have not bee identified: not included. If they cannot be upgraded: not included.

So, a pretty meaningless statement without even an estimate of those not identified or those identified but cannot be upgraded.

deano2099

What's an "advanced meter"?

[Deleted User]

From a NAO report dated Jun 23:

We are now in the SMETS1 twilight phase. If the meters cannot be E and A’d onto the DCC network, they will be replaced with SMETS2 meters.

MultiFuelBurner

reikiboy66 said:

We discovered our traditional gas meter was broken a few months ago & I told them i didn’t want a smart meter. They said they would only install a smart meter. After various calls, during our last conversation with Cust Service they are now saying they don’t manufacture the traditional meters anymore!  I am unsure what to do, I really would prefer not to get one, but we have used gas during that time & i’m worried about incurring a large bill. 

So i am looking for advice please? Do I need to accept a smart meter & how much can they charge us for the gas during the time it’s not been working? Thank you 🙏 

At the risk of drawing in the smart meter conspiracy theorists

Why don't you want a smart meter? What have you read that concerns you?