attendance allowance form lost in post

bunnygo

thanks for reply - other benefits not relevant in this case (it isn't me, I'm doing this as an attorney) but may help someone else.

TELLIT01

Tracked delivery is actually of very little use.  Most mail goes to centralised sorting facilities and from there to the specific office.  Tracking only confirms that it has arrived at the sorting facility, not that it has got to the required department.