Contigo no Longer have Lifetime Warranty?
When I was looking for a travel mug, I went with Contigo as they seemed to be well made and offered a lifetime warranty/guarantee. I purchased a couple of mugs for my family in 2016 and my one fell apart last week. I pulled it out my bag and the lid broke in two, spilling coffee everywhere.
emailed Contigo and they said their warranty is valid for 2 years. Now
it definitely said lifetime when I purchased it, as does cached pages of
the Contigo site. However, their website now says 2 year guarantee.
I accept that my mug has had a good run and I probably should buy a new one but I went with Contigo because of the lifetime warranty, so I think that should be honoured. Especially since their mugs are more expensive than a lot of their competitors. Can I push this or should I accept that I got my £40 worth outta the last 7ish years and get another?
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