Getting Activated after Switching Providers



  • Walaboobah
    Walaboobah Posts: 307 Forumite
    First Post First Anniversary Combo Breaker Debt-free and Proud!
    edited 9 October 2023 at 9:53AM
    All sorted, the connection had reverted to an old ONT serial number that we had before we moved to FTTP, the engineer rang the call centre to update to the current serial number and it came on straight away.

    Much faster over WIFI than BT was at the moment so fingers crossed it stays like this!
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