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Getting Activated after Switching Providers

Walaboobah · 2023-10-05 23:32:26

I've had a disaster, been paying £96 a month for 900mb for BT, the offer I got was a ten pound reduction so decided to shop around. I've been with BT for around 12 years or so but didn't want to commit to another 24 month contract at they price with it going up each April too. Did a price comparison and read some reviews…

Comments

Walaboobah Posts: 307 Forumite

9 October 2023 at 8:53AM edited 9 October 2023 at 8:53AM

All sorted, the connection had reverted to an old ONT serial number that we had before we moved to FTTP, the engineer rang the call centre to update to the current serial number and it came on straight away.

Much faster over WIFI than BT was at the moment so fingers crossed it stays like this!

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