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Direct Debit Question

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Comments

  • user1977
    user1977 Posts: 19,381 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    There's no legal difference between the company asking you to pay or their debt collection agency asking you to pay.  They can employ a debt collection agency whenever they want. I don't see a need for you to get legal advice at this stage.

    Do you agree with the figure they're asking for? What resolution are you seeking?
  • AELH
    AELH Posts: 6 Forumite
    First Post
    I’m happy to set up a payment plan to pay the debt and have explained this in emails. However, I would like to speak to someone from the company as it is their fault so feel like they should take some responsibility. 
  • la531983
    la531983 Posts: 3,904 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 6 October 2023 at 8:48AM
    Not sure what legal advice you are after which hasnt been covered in the above tbh. If you had the lessons, you dont have a leg to stand on.
    Its their prerogative to pass it on whenever they like.
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