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Lands End parking

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Hi , during our summer holiday we visited Lands End. 
The parking was easy & the signage says pay at any time, as the queue was large I decided to pay later. 
When I got to my car I went to the machine to pay it asked for my registration I tried to enter the registration but it just came up pay fee which I did £7 got the ticket left. 
We got a letter saying I didn’t pay I appealed & showed my ticket and bank statement proving I paid that failed. 
I appealed again I proved I paid I had tickets from all over Cornwall showing I paid for parking. I paid for a permit from Cornwall council for disabled parking but popla turned down my appeal. 
My wife & son are disabled I have cancer we are on UC, I can’t pay for this. It’s a joke. 
Can anyone help me 

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  • Coupon-mad
    Coupon-mad Posts: 132,973 Forumite
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    edited 3 October 2023 at 1:58PM
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    Mark19xx said:
    Hi , during our summer holiday we visited Lands End. 
    The parking was easy & the signage says pay at any time, as the queue was large I decided to pay later. 
    When I got to my car I went to the machine to pay it asked for my registration I tried to enter the registration but it just came up pay fee which I did £7 got the ticket left. 
    We got a letter saying I didn’t pay I appealed & showed my ticket and bank statement proving I paid that failed. 
    I appealed again I proved I paid I had tickets from all over Cornwall showing I paid for parking. I paid for a permit from Cornwall council for disabled parking but popla turned down my appeal. 
    My wife & son are disabled I have cancer we are on UC, I can’t pay for this. It’s a joke. 
    Can anyone help me 
    Which parking firm?  

    DO NOT PAY IT.

    DO NOT PHONE THEM OR THEIR DEBT AGENTS.

    Ask your MP to complain to the BPA and the parking firm, on your behalf.  MPs do this all the time.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Mark19xx
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    It’s from Initial parking
  • Coupon-mad
    Coupon-mad Posts: 132,973 Forumite
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    edited 3 October 2023 at 2:46PM
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    Lovely. No worries.

    Loads of threads about them if you search but my advice stands. You won't be paying.

    You need to read the 4th post of NEWBIES PLEASE READ THESE FAQS FIRST.

    My signature tells you how to hop there.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Mark19xx
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    So I need to wait for a debt collectors letter?
  • KeithP
    KeithP Posts: 37,960 Forumite
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    edited 3 October 2023 at 9:38PM
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    Mark19xx said:
    So I need to wait for a debt collectors letter?
    No, not quite.
    As advised earlier today...
    Ask your MP to complain to the BPA and the parking firm, on your behalf.  MPs do this all the time.
  • Mark19xx
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    Ok thx I will get onto it straight away 
  • Mark19xx
    Mark19xx Posts: 6 Forumite
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    Hi I have heard back from my MP they sent a letter bug they company have said they will not rescind the fine & I need to pay it. I’ve had debt collectors letters now not sure what to do. 
  • KeithP
    KeithP Posts: 37,960 Forumite
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    The fourth post of the NEWBIES thread explains exactly how to deal with debt collector's letters, but to summarise that post - ignore them.
  • Mark19xx
    Mark19xx Posts: 6 Forumite
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    Sorry if I’m being annoying but do I just leave it & ignore the letters, or what would be my next step. Thx
  • KeithP
    KeithP Posts: 37,960 Forumite
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    Mark19xx said:
    Sorry if I’m being annoying but do I just leave it & ignore the letters, or what would be my next step. Thx
    Did you read that post I pointed you towards?
    It expands a bit on my earlier comment 'ignore them'.

    Your next step is to post again on this thread if/when you receive anything other than a letter from a debt collector and you still have questions.
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