We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Amazon have refunded me for something I did not return.

Options
2»

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 18,566 Forumite
    10,000 Posts Second Anniversary Name Dropper
    flo22 said:
    Because it was the 3rd party sellers mistake apparently I get to keep the item and the refund which has been confirmed in an email by Amazon.
     I've found that they often rather generous in situations like this. 
    Mention of a 3rd party seller could suggest Amazon has been generous with someone else's money in this instance. 
    I this case, probably. I've experienced both third party and Amazon sold items and they were equally generous with their own monies. Had ordered a pot and its lid which was an optional extra, the lid arrived and it was fine so threw the packaging and the tracking said the pot was delivered never did, only spotted it was marked as delivered a few weeks later. At this time the AWOL piece was no longer available from Amazon EU (where the original was coming from) and was 10x the price almost to get it from the only other seller which were in the US. 

    Amazon refunded both items and said to keep the first one (not that a lid to a pot is that useful on its own)
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.