Car finance, has problems since the start and Ombudsman helpless 😭

Journey2free

I have tried to do it all correctly but I'm now desperate for help. 
I got a car from trade centre may 2022 one finance. I noticed problems from driving home with the car. They have had it back a few times to fix and it's came back worse each time. Loosing power, nearly having cars go into me and my children due to loss of power. They had to take the engine out in August 2022 and still the issues are there. I went through resolver and then to Ombudsman and now Ombudsman has recommended they fix the pil level and I keep the car. I don't want the car, I e had to buy another in the time I haven't had the car on the road. 

Now I'm worried I'm going to be made to keep it and pay for it when Ombudsman man have even stated they sold me a car that was not of satisfactory standard... a 14000 car! I can't afford to pay for it now, I have another car. Its been sorn since it failed mot over the issues in May. 

Can anyone help me please. The stress is making me so unwell, I can't take it anymore. 

Alderbank

Journey2free said:

I have tried to do it all correctly but I'm now desperate for help. 
I got a car from trade centre may 2022 one finance. I noticed problems from driving home with the car. They have had it back a few times to fix and it's came back worse each time. Loosing power, nearly having cars go into me and my children due to loss of power. They had to take the engine out in August 2022 and still the issues are there. I went through resolver and then to Ombudsman and now Ombudsman has recommended they fix the pil level and I keep the car. I don't want the car, I e had to buy another in the time I haven't had the car on the road. 

Now I'm worried I'm going to be made to keep it and pay for it when Ombudsman man have even stated they sold me a car that was not of satisfactory standard... a 14000 car! I can't afford to pay for it now, I have another car. Its been sorn since it failed mot over the issues in May. 

Can anyone help me please. The stress is making me so unwell, I can't take it anymore. 

Welcome to the forum.

You say '...recommended they fix the pil level'. What is that? I don't know what a pil level is. Do all cars have a pil level or is it just EVs?

You say 'Now I'm worried I'm going to be made to keep [the car] and pay for it'

Nobody can make you keep a car. Assuming of course that you have evidence that you bought it and have paid for it you can certainly sell it. You might be surprised how much it is worth to someone else.

Please don't get stressed over this.
Would you like to tell us why you had to buy another car?

Okell

[Sigh...]

You need to give a full and coherent chronology of events.  For example...

Is it a purchase or a lease?

What car (make, model and year) did you buy?

What mileage was it?

When - exact date - did you buy or lease it?

When - exact date - did the problems first manifest themselves?

What was (or are) the problems?

When did it go back for repairs?

How many times - and when - has it gone back for repairs?

[Edit:  I see you bought it in May 2022 and had to have the engine replaced less than 6 months later.  Pity you didn't come here then]

born_again

Which Ombudsman?